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Contact Centre Advisor H083

Charnwood Borough Council

Scale C (SCP 8 - 12) £20,493 - £22,183 pro-rata

Three posts, Fixed Term contract to 31/3/2022  Vacancy 1 – 21 hours per week           Monday 9 am – 5 pm (1 hour lunch)                          Tuesday 8.30 am – 4.30 pm (1 hour lunch)               Friday 9 am – 5pm (...

Posted: 16 days ago

3 days left

Customer Experience Insight Lead

Wokingham Borough Council

Grade 7 £29,577 - £32,910 per annum

As an experienced Customer Experience Insight professional, you will be responsible for supporting the drive of a Voice of the Customer (VOC) programme, which will inform Customer Experience (CX) strategy and improve end to e...

Posted: 7 days ago

7 days left

Assistant Director, Customer & Insight

Wokingham Borough Council

Grade SM3 £71,852 to £79,337 per annum

A relentless ambition to always improve With great schools, up-to-date facilities and a fantastic location, Wokingham’s proud to offer an exceptional quality of life. To ensure that our vision and strategy for the borough is...

Posted: 1 day ago

about 1 month left

Internal Applicants Only - Customer Services Advisor

Folkestone & Hythe District Council

£19,839 to £21,796 (Grade C) / £22,600 to £25,458 (Grade D) Depending on experience

Internal applicants only(Secondment cover until 14 May 2021)We have an exciting opportunity for an enthusiastic, customer-focused individual with excellent customer service skills to join our Customer Services Team. The succe...

Posted: about 8 hours ago

7 days left

Customer Experience & Citizen Portal Administrator

Wyre Council

Grade 6 £23,080 - £24,982

We are looking to recruit someone to help maintain and further develop our Contact Centre customer relationship software systems, including the new citizen access portal we will be launching soon. The portal will give Wyre re...

Posted: 9 days ago

5 days left

CSC Operational Excellence Manager

Notting Hill Genesis

£40,213 - £44,682 per annum

Notting Hill Genesis is one of London’s leading Housing Associations. We provide homes to around 170,000 people in some 65,000 homes in the capital and the south east of England. We are offering a great opportunity for an exp...

Posted: 1 day ago

6 days left

Revenue and Benefits Assistant


£21,687 – £24,507 per annum

The council is seeking to recruit a Benefit and Revenues Assistant to its Revenues and Benefits service. This is an exciting opportunity to provide face-to-face advice and support to our customers primarily from our Maidenhea...

Posted: 14 days ago

2 days left

UX / UI Digital Design Senior Specialist

Wokingham Borough Council

£44,863 - £49,865

Are you someone who is passionate about making online customer journeys as easy as possible?We’re looking for a talented UX / UI Digital Design Specialist to join our Business Change Team and help improve our online experienc...

Posted: 7 days ago

10 days left

Business Analyst

Reading Borough Council

£36,922 - £42,821

Business Analyst – Housing Systems Implementation Fixed Term (12 months) Full time 37 hours Ref: RES0147 RG7-scp 33-scp 39, £36,922 - £42,821 (gateway at scp 36)   Reading Borough Council has committed to an ambitious ...

Posted: 7 days ago

7 days left

SEC - Operations Team Assistant


£22,953 +Bonus

Closing Date for applications - Sunday 6th December at midnight  Shortlisting will take place week commencing 11th December 2020 Interviews will be conducted via Microsoft Teams video link  Salary £22,953 + bonus Would yo...

Posted: 11 days ago

2 days left