Closing date: 25 September 2019 at 11.30pm
We’re looking for a client-focused individual with considerable experience of providing housing law and debt advice to join us at HMP Altcourse as a Senior Resettlement Worker and help us help offenders to enjoy a brighter future.
Shelter deliver a Through the Gate service in prisons across the North West working in partnership with the Community Rehabilitation Community (CRC).This is an exciting opportunity to be part of a custodial resettlement service that helps prisoners to keep, access and improve their current accommodation, financial and employment position. The service also helps reduce the risk of reoffending upon release by working closely with all partner agencies within custody and key stakeholders in the community to improve the opportunities for offenders on release. Do you have what it takes to join us?
About the role
You will be part of a team delivering a professional, outcome focussed resettlement service to offenders on site at HMP Altcourse. This will include line managing, supporting and supervising Resettlement Workers where required, reviewing quality standards and monitoring for all reportees and facilitating positive working relationships with internal and external agencies, CRC and NPS. Contributing to the HMP Induction programme, working with peers to identify prisoner needs, delivering immediate interventions and formulating and updating resettlement plans are also key elements of this role.
A prison environment is unique and not everyone is suited to working within it. You’ll need to be resilient, calm and have the stamina to deal with often challenging situations. You’ll enjoy working in a fast-paced, high churn environment and be creative when it comes to problem solving.
You’ll have proven relevant experience, including supporting individuals seeking employment, and a good understanding of the main issues affecting homelessness and offenders. Proven line management experience, including supervision and appraisal, ideally gained in a criminal justice system setting, is important too, as is a proactive and collaborative approach, great relationships building skills, respect for others’ opinions and the ability to deal effectively with change. Proficient using Microsoft Office applications and case management systems, you’ll have a full driving licence and access to a vehicle. This role is subject to Enhanced Level 1 security vetting.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.