Brighton & Hove City Council Adolescent Service is part of a multi-agency service based within Children's Safeguarding & Care services in Brighton & Hove’s Families, Children & Learning Directorate. The service works with young people who are at risk of family or care breakdown, using substances or offending. We target high risk and vulnerable adolescents and those identified at risk of developing problems related to their own choices and behaviours.
The Business Support Officer is the administrative person within the Adolescent Social Work Pod which sits within the Adolescent Service. The successful candidate will provide comprehensive and proactive support to the Social Work team as well as taking notes at complex meetings in relation to high risk adolescents.
Interview date: Monday 28th October
For an informal discussion, please contact Sue Thorne, Business Support Manager on 01273 296169.
About the role
If you are looking to work in a fast paced, dynamic and supportive team within the Adolescent service and you have excellent business support skills, we would like to hear from you.
You will have a full induction to the work of the team and service which includes multi-agency and multi-disciplined staff.
You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service whilst still managing to meet statutory deadlines. This role involves the use of various computer packages and you will provide customer-focused information to people who contact the team.
The post will involve some exposure to distressing information about young people and / or family circumstances.
Here is what some of our Business Support Officers say about working in Families Children & Learning:
“The diversity of duties and working in Children’s Services is what attracted me to the role”
“Supporting my social workers, I get a lot of job satisfaction doing this job – feel like I am really involved and helping families lives”
“Feeling you have helped a client in the absence of the social worker in trying to sort out their problems. Having an understanding of their case and developing a rapport with some of the parents.”
& specifically within the Adolescent Social Work Pod;
"I have really enjoyed getting an insight into what help goes towards the young people in our city and how hard the social workers work to keep them safe. It feels really rewarding being able to support the social workers in this, so they can continue to put their time and energy into looking after and spending time with these young people. It never feels like ‘just admin’. It feels more like teamwork."
Key skills you can offer:
- A flexible, adaptable approach to work with ability to multi task effectively according to business priorities
- Ability to deal with confidential information tactfully and with discretion
- Accuracy and attention to detail
- Experience in business support duties including arranging meetings, and taking minutes which may be of a complex nature.
- Competent in working with Outlook and Microsoft Office packages
- Ability to deal with confidential information tactfully and with discretion.
- Inputting and retrieval of data on service-based IT systems.
Our offer to Business Support Officers:
- Career average pension scheme
- 23 days leave a year, rising to 27 days after 5 years’ service
- Being an active part of group supervisions
- 1-2-1 support from your Business Support Manager
- A program of learning and development opportunities through our Learning Gateway
- An online toolbox of resources to support the work of the Business Support Officer
- Peer support from other business support colleagues across the service
- Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency's Points-based Immigration System.
From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.
As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.