This Vacancy has closed.
Web & Content Development Advisor
  • Employer: Surrey County Council
  • Reference: orbis/TP/18313/4862
  • Published: Tue 12/11/2019, 10:35 AM
  • Closing on: Sun 08/12/2019, 23:55 PM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 36 hours per week
  • Salary: £30,660 - £33,842 per annum
  • DBS Check: No
  • Location: County Hall, Penryhn Road, Kingston Upon Thames, Surrey, KT1 2DN., Surrey

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Web & Content Development Advisor


£30,660 per annum for 36 hours per week based at County Hall, Kingston Upon Thames, KT1 2DN. Next year Surrey CC will be moving closer to its residents and back into the County. Agile and flexible working welcomed and supported

From flexible working to job sharing, we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.

About the role

Do you have experience using web content management systems?
Have you got a good understanding of SEO principles?
Can you put Surrey's children, young people and families at the heart of everything you do?

If it's a YES – we want to hear from you!

We are looking for an innovative and solution focussed Web & Content Development Advisor to work with our Family Information Service (FIS) to ensure families in Surrey are able to access information and support to keep themselves healthy, safe and knowledgeable about the opportunities available to them. Family Safeguarding, an innovative and highly effective approach, developed in Hertfordshire will be central to our new model.

The FIS plays a critical role within the wider Early Help Hub and provides a crucial front-facing service that supports the effective delivery of the right services at the right time for our children, young people and their families.

You will use your knowledge and experience of website content management to ensure that the FIS digital offer is easy to use by all (including families, partners and practitioners), meets legal accessibility standards and is optimised for search engines. Your understanding of how to interpret web analytics and behavioural insights will support the development of future web content.

This is a practical, frontline support service opportunity, where you will work closely with our multi-agency partners to inform the advice you give and the decisions you make. Effective communication will be essential to your success, as will the ability to listen and engage. Your passion for maintaining high standards will ensure that critical information and advice materials are kept up to date for colleagues, partners and other professionals to access.

Our most recent Ofsted monitoring visit confirmed that the Early Help Hub is a professionally curious, supportive and committed team; so it's important to us that you share our values. If you work flexibly and thrive being part of a committed team; we will empower and train you to make decisions and develop your skills. You will benefit from a highly supportive team who have the skills and experience to deliver effective advice that best supports our children, young people and their families.

To be successfully shortlisted for this role, you will have:

  • Experience of using web content management systems
  • A good understanding of the principles of search engine optimisation (SEO)
  • Experience communicating with service users, colleagues and partners in an information or advisory role; ideally within a local authority environment or can evidence how your previous experience would lend itself to this

We look forward to hearing from you!

Additional information

Contact details

For an informal discussion contact Nick Crippa by e-mail at

Additional information

The job advert closes at 23:59 on 8th December 2019 with interviews to follow.