This Vacancy has closed.
Training Officer - Pensions
  • Employer: Surrey County Council
  • Reference: orbis/TP/853/6045
  • Published: Wed 04/12/2019, 13:45 PM
  • Closing on: Fri 03/01/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £30,660 - £33,842 per annum
  • DBS Check: No
  • Location: County Hall, Penryhn Road, Kingston Upon Thames, Surrey, KT1 2DN., Surrey

Vacancy Location

More Information

More about this employer

Training Officer - Pensions


£30,660 per annum for 36 hours per week based at County Hall, Kingston upon Thames, KT1 2DN.

Although based in Kingston, this role will be supporting teams across sites in both Kingston and Lewes so may require some travel around the County and wider Orbis offices, to meet the demands of the role.

Please note that Surrey County Council's headquarters, where this role is currently based, will be relocating back into Surrey in 2020 to support our Community Vision 2030.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

About the role

The Orbis Pensions Administration Service is embarking on a very exciting phase in its service transformation through a program of works encompassing projects, continuous improvement, automation and people development.

Through innovative approaches and considerable energy, we will deliver a modern and digital service with more efficient systems and processes to support our vision of being 'the outstanding provider of exceptional Local Government Pension Scheme (LGPS) administration'. To be able to achieve our vision, we need to grow our teams.

We're looking for someone who is passionate about training and who has the ability to make complex pensions processes more accessible. You'll have an engaging communication style that naturally builds productive relationships with both team members and external customers alike.

Your experience and expertise of technical pensions will be put to good use here, as a key part of your role will to identify the training and development needs of team members. You'll provide tailored training courses that address these needs and responds to statutory and legislative changes - ultimately you will be ensuring the continued delivery of an effective service.

Your strong customer focus and commitment to improving service provision means you will always be looking for opportunities to make a positive difference. This will be important, as a crucial part of this role will be to produce and maintain comprehensive training literature, which will be used by both internal and external users. You will own this process, so always being aware of any changes to legislation that will affect the team's processes will be vital. By making sure the team is completely up-to-date and always has access to quality training materials; you will be making a tangible contribution to achieving our vision.

To be shortlisted to interview for this position your application will clearly evidence:

  • High degree of technical pensions experience
  • Strong attention to detail
  • Work to challenging deadlines
  • Excellent verbal and written communication skills
  • Educated to A Level or equivalent standard or have relevant work experience

So, if you have a positive, solution-focused approach and are interested in being part of our transformation journey; driving change and innovation with a relentless focus on improving outcomes we would love to hear from you.

For more information please find attached to the bottom of this advert a full job profile.

Additional information

Contact details

For an informal discussion contact Amanda Jupp by e-mail at

We look forward to receiving your application. 

Additional information

The job advert closes at 23:59 on 3 January 2020 with interviews to follow.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.