Havering Council have two Hostels in the Borough as well as a portfolio of Houses of multiple occupation, housing a mixture of families and single people.
We pride ourselves on offering a holistic service to all residents of the Hostels and HMO’s with a firm focus on achieving positive outcomes and working closely with parents and children to support positive changes where necessary.
We are passionate about the support service we provide and are looking for like minded individuals to join the team.
Hostel and HMO officer
To provide a comprehensive housing management service to residents of the hostels and HMo’s in line with their assessed needs and with the Council’s mission and values.
To offer quality services ensuring arrears and income recovery performance targets and objectives are met through efficient but flexible working.
To adopt a Customer focussed approach that is sensitive and responsive to resident needs and encourages and maximises resident involvement
To assist the Hostel & HMO Team Leader and the rest of the team in the general day to day running of the Hostels, managing a set caseload and ensuring the safeguarding and protection of residents in the Hostel.
Whilst a specific qualification is not required we are looking for someone with experience of working in a supportive environment in a front facing team.
You should also have experience of effective multi disciplinary working and be able to working to tight deadlines and objectives with minimum supervision.
You should possess excellent communication skills, considering the differing needs of others and be able to adapt your style accordingly.
You should look to proactively gather information about others and use this to be able to establish and meet their current and future needs.
The London Borough of Havering is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.
Priority consideration on all advertised roles will be given to London Borough of Havering Redeployees.
The London Borough of Havering is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.
Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.
In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).
Should you require any help or advice with your online application, please contact the Recruitment Help Desk on: 01708 432770
For an informal discussion about the post, please contact Nina Willis on 01708 434530
The closing date for the receipt of applications is 20h December 2019 however interest in this job may be high and we therefore reserve the right to close the vacancy early.
You will be notified if your application has been successful. Interviews are scheduled for week commencing 16th December 2019.
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770