This Vacancy has closed.
Transition Specialist - Change Management
  • Employer: Surrey County Council
  • Reference: orbis/TP/1080/5607
  • Published: Wed 11/12/2019, 10:45 AM
  • Closing on: Sun 05/01/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £39,438 per annum
  • DBS Check: No
  • Location: County Hall, Penrhyn Rd, Kingston upon Thames, Surrey

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Transition Specialist - Change Management


£39,438 per annum for 36 hours per week based at County Hall, Kingston Upon Thames. Please note that Surrey County Council's headquarters, where this role is currently based, will be relocating back into Surrey in 2020 to support our Community Vision 2030.

You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

About the role

Are you experienced in Change Management and looking for a new challenge in a multi-faceted and dynamic environment supporting vital public services?

IT & Digital is a key service within the Orbis Partnership, providing IT support, development and transformation services for Surrey County Council, East Sussex County Council and Brighton & Hove City Council. Orbis is a public sector shared services partnership, comprising approximately 2,000 employees working across the three councils.

Service Transition is a function within the Customer & Partnerships Group. Our team works in context of the partners' overall technology architecture, to manage, develop and embed the use of relevant ITIL-based controls, strategies, policies, standards and practices. The team ensures that all technical change is delivered to agreed standards and timescales, using appropriate methodologies.

The Service Transition team has designed and implemented a single Change Management process across Orbis IT&D along with a unified CAB. All change records are logged, assessed and processed in a single service management tool.

In this role, you will be responsible for the day to day management of the Orbis Change Management process. This includes categorising new change, processing and seeking approval for change and conducting post implementation reviews. You will support the developing maturity of Change Management awareness across the Partnership, and will contribute to training and support programmes for colleagues. The role also supports the agreed Service Transition process to ensure smooth transition of new technologies and processes into the live environment.

The role is based in Surrey, however on occasion you will be required to attend other sites within the geography of the Orbis Partnership.

To be shortlisted to interview for this position your application will clearly evidence:

  • Substantial experience of managing a Change Management process within an organisation
  • An ability to identify and drive through process improvement
  • Evidence of managing and chairing CAB meetings
  • ITIL qualification in Service Transition

For more information please find attached to the bottom of this advert a full role profile.

Additional information

Contact details

For an informal discussion contact Ty Hempton on 020 8541 8086 or by e-mail at We look forward to receiving your application. 

Additional information

The job advert closes at 23:59 on 05/01/2020.

Interviews will take place the week commencing 13/01/2020.