Would you like a chance to learn administrative skills and develop excellent customer service in the context of a small, busy team based in central Brighton and get a better understand of Travellers and their culture?
Brighton & Hove City Council’s Traveller Liaison Team have an exciting opportunity for a Level 3 apprentice in Business Administration. The Department is responsible for implementing the council's policies in respect of ethnically defined Gypsies and Travellers, providing support to households in the city and working with related services to improve outcomes. The team manages the council's Traveller sites and has an enforcement and support role in relation to unauthorised encampments of Travellers on council land. The post will focus on providing administrative support for this frontline service.
The Business Administration at level 3 is run by GBMet who is responsible for supporting you with your learning and carrying out assessments. The course has core modules to complete and a number of optional units. Your work experience will be linked to the modules and units in your course. You will receive additional support from a nominated mentor, throughout the duration of the Apprenticeship.
For an informal discussion, please contact Sheila Peters - Traveller Liaison Team Manager on 01273 292082.
About the role
The post is based in a small busy team in central Brighton and you will have the opportunity to learn a wide range of administrative and customer skills.
You will gain knowledge in managing systems and databases, collating statistics for reports. You will learn to use financial systems to process invoices and produce financial reports, as well as learning to manage licences and rents for the transit and permanent residential Traveller sites. There will be the opportunity to write updates for the Traveller webpages on the council's website, as well as learn to draft responses to enquiries from the public, Members and council officers. The team work closely with other related services, such as Health and Education, and there will be the opportunity to experience collaborative work with other teams and external organisations in the delivery of services. Working within this reactive team, there is the opportunity to gain knowledge of current issues relating to Gypsies and Travellers, and by providing good customer care to residents and Travellers, have a positive impact on community cohesion.
Apprentices without evidence of level 2 English and Maths will need to achieve this level prior to completing training and you may be required to take an English and Maths assessment prior to a formal offer being made.
Flexible working is supported where possible, local government salary-related pension offered, a child care voucher scheme as well the benefits of gaining staff discounts around the City and through many of the UK’s largest retailers and accessing other services. As an Apprentice you are also eligible to gain an apprentice NUS card and can take advantage of the Catch the bus4work scheme.
Please note, your application may be shared with the training provider.
The duration of the apprenticeship will be 18 months.
NB. This may be amended should you have any applicable prior learning.
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System.
From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
In order to apply for an apprenticeship at Brighton & Hove City Council, you must be a citizen of a country within the European Economic Area, or you must have been ordinarily resident in the EEA for at least the previous three years on the first day of the apprenticeship or have some other residency eligibility status – See Annex A – apprenticeship Funding Rules. If you are resident through a visa, leave to remain or other means please confirm type and that any expiry date covers the duration of the apprenticeship once it is due to start. For further information regarding apprenticeship eligibility please visit: https://www.gov.uk/guidance/apprenticeship-funding-rules-for-employers/annex-a-eligibility-criteria-who-we-fund
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.
As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.