This Vacancy has closed.
Safe & Settled Co-ordinator (Hospital Discharges)
  • Employer: Guildford Borough Council
  • Reference: D1/20/119140
  • Published: Fri 17/01/2020, 9:25 AM
  • Closing on: Fri 31/01/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £34,520 - £42,145 per annum
  • DBS Check: Enhanced
  • Location: Millmead House Offices, Millmead, Guildford GU2 4BB, Surrey

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Safe & Settled Co-ordinator (Hospital Discharges)

We are looking for a highly motivated, organised and enthusiastic person to lead a hospital discharge support service. Safe & Settled is a new service that will be based at the Royal Surrey County Hospital and will be managed by the Guildford & Waverley Care & Repair Team. The aim of the service is to work alongside hospital staff to offer support to older and vulnerable residents living in Guildford & Waverley, helping to facilitate timely and safe discharges.  After a period of support and when the patient has settling back home the Safe & Settled team will link residents to community services where appropriate to enhance wellbeing and reduce loneliness and isolation.

Job Profile

What will you be doing on a typical day

  • Establish policies and procedures that underpin the implementation of the Safe & Settled service with the Care & Repair Team Leader
  • Promote Safe & Settled across the health system
  •  Liaise with the various hospital departments to identify suitable patients that would benefit from Safe & Settled 
  • Attend daily multi-disciplinary discharge meetings across the system 
  • Work with health care professionals to prioritise Safe & Settled patients 
  • Liaise with hospital transport services 
  • Onward referrals to Guildford & Waverley Borough council services 
  • Referrals to voluntary sector 
  • Monitoring and recording intervention 
  • Networking with social care team, voluntary sector, Guildford & Waverley borough council and wide range of departments within the RSCH  
  • Schedule visits for the Safe & settled support officer 
  • To coordinate wellbeing telephone calls 
  • Review wellbeing calls and prioritise levels to high/moderate/low risk. Take appropriate action if a patient feels unwell, not eaten or taken medication etc 
  • Review cases and sign off patients after intervention 
  • Supervision of support officer 
  • Knowledge and understanding of Surrey County Council Safe guarding procedure and the skill to identify vulnerable adults 
  • Responsible for accurate recording of Safe & Settled outcomes  


At A Minimum you will

Have a degree in Occupational Therapy, Social work or Diploma in Health & Social Care or equivalent with extensive experience within health, Social Care or voluntary sector.

  • Skills to complete assessment of need
  • Sound reasoning skills to achieve desired outcomes
  • Contribute to Multi-disciplinary team meeting
  • To challenge risk adverse behaviours
  • Sound knowledge of presentation and impact of a wide range of medical conditions
  • Knowledge of equipment available to support safe discharge and enhance independence
  • Knowledge to identify Safeguarding situations and take the appropriate action to minimise risk to patients.
  • Be able to guide and advise support worker when a patient post discharge presentation is deteriorating and potentially may need medical intervention.
  • Being highly mobile it is essential to be able to work independently and use own initiative and have sound reasoning skills when planning discharge An enhanced DBS disclosure and a Children and Adults barred list check will be required for this role
  • Car driver and access to own vehicle essential


Interview Date 14th February 2020


About Guildford 

Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.  All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.






How to Apply

Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers. Follow us on Twitter @GuildfordBC

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