Two year Fixed Term Contract - based at Epsom Town Hall.
We are looking for a motivated and enthusiastic individual to assist our Temporary Accommodation Officer to help manage the council’s Temporary Accommodation & Private Sector Leasing service for homeless households.
Working in our small and friendly office this pivotal role will be responsible for working alongside the Housing Options Team to assist people requiring temporary accommodation.
The role will involve closely liaising with our with temporary accommodation providers, arranging placements of interim accommodation and undertaking all aspects of temporary accommodation management including tenancy sign-ups, rent accounting, inventory inspections, day-to-day repairs, voids, dealing with licence /tenancy breaches and health and safety issues.
We are looking for a team player capable of working in a busy and varied environment, who will be customer-focused, empathetic with a natural aptitude for dealing with any situation. You should be highly literate and numerate with excellent communication, organisational and IT skills.
To be considered for this post you should have a knowledge and understanding of housing law, especially in relation to homelessness and housing management, aswell as an understanding of the welfare benefits system. You must hold a current driving licence and have access to a vehicle as some travel between neighbouring boroughs will be required. The nature of the role will also require an Enhanced DBS check with the Disclosure & Barring Service.
We are a small local authority developing new and progressive approaches to housing service delivery. You will have exposure to a wide range of housing practices in your role and have an opportunity to gain valuable knowledge and experience in many areas of local authority housing operations. In addition, we will offer training and support to further your personal and career development.
You will also benefit from 24 days annual leave (extended to 28 days after 5 years’ local government service), subsidised gym membership and car parking, entitlement to join the local government pension scheme and non-contributory life assurance.
If you would like to discuss this role further please email Annette Snell, Housing Operations Manager at email@example.com