Centrally located in the Thames Gateway, Gravesham Borough Council provides a range of services to over 105,000 people and 3,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England.
Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Gravesham Borough Council is committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves.
We are seeking highly motivated individuals with good communication skills and the ability to deal calmly and professionally with difficult situations. To help generate a positive outlook in the Borough.
As a Safer Place Officer, you will carry out the enforcement of Public Spaces Protection Orders and Litter and any other legislation as deemed appropriate.
You will be required to patrol, on foot, locations across the Borough and provide a broad range of advice including rough sleeping, begging, street trading, waste and street checks. You will also be required to patrol Public Parks and take appropriate action on offences within those areas.
You will also be required to assist in tasks related to Community Safety, which includes providing advice to visitors, checking signage is adequately marked, assisting at Community Safety Events, making referrals to outside agencies, liaising and working alongside a wide range of partner agencies.
You will be required to work over five days, which will include some evenings and weekends with TOIL (Time Off In-lieu) given for weekend and evening working.
Minimum of 4 GCSE’s, grade C or equivalent, one of which must be English, Experience of working in a public facing role, Previous experience in a customer facing role and handling difficult situations in a professional manner, Experience of issuing Fixed Penalty Notices
NVQ trained in being a Civil Enforcement Officer.
SIA Qualification. NVQ Customer Services. Experience with another authority or enforcement provider. Experience of body worn camera usage. Experience of issuing and dealing with Fixed Penalty Notices for Litter, PSPO, Fly-posting.
In return we offer you
A generous holiday entitlement, plus paid bank holidays.
In-house and external training including non-qualification, Continued Personal Development (CPD), NVQ and other qualification training.
Employee Assistance Programme by Care First
Care First is a free and confidential support service, offering you unlimited access to advice and information as well as coaching and counselling where appropriate.
Available 24 hours a day, 365 days a year, the service is there to help you manage all of life's events and support you through the challenges. Their expert advisers are there to help,
whenever you need them. Support on the telephone, online and face to face.
A very secure pension scheme which both you and we pay into. More information can be found on the Local Government Pension Scheme website.
An on-site Occupational Health Advisor. We have an occupational health service provided by East Kent Hospitals University Foundation NHS Trust. The service is delivered by a team of health professionals who specialise in occupational medicine and deal with the relationship between your work and your health. Occupational Health also works with us to resolve any issues in the workplace and also to ensure that well-being at work is maintained.
If you would like to have an informal discussion with the recruiting manager call Community Safety 01474 337328.
Applicants must be able to demonstrate all essential requirements as listed in the job profile
Equal Opportunities Commitment Statement
Gravesham Borough Council is working towards equal opportunities and welcomes applications from all sections of the community.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
We reserve the right to close this vacancy at any time prior to the closing date.