This Vacancy has closed.
Temporary Accommodation Officer
  • Employer: Richmond upon Thames & Wandsworth Borough Council
  • Reference: randw/TP/621/1763
  • Published: Mon 09/03/2020, 16:52 PM
  • Closing on: Sun 29/03/2020, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £31,013-£37,581 Per Annum
  • DBS Check: No
  • Location: London

Vacancy Location

More Information

Temporary Accommodation Officer

Job Description

You will be joining a hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference to individuals who require housing-related support.


To help us to continue to achieve this, we invite people who share our passion, commitment and enthusiasm for helping people, especially those in temporary accommodation.

About you.

  • Excellent motivated team player

  • Able to set and achieve personal targets that make an impact on team performance and efficiency

  • First rate problem solver and able to use initiatives

  • Demonsrate skills in  assisting and advising households in moving to privately rented accommodation..

  • Able to be communicate effectively with a range of people, particularly landlords

  • Able to prove excellent customer care skills with an ability to mediate and resolve challenges


Housing services manage a range of housing functions, from homelessness, assessment housing applications, offering housing to applicants to adapting properties for disabled occupants.


1 Permenant and 2 Fixed Term (3 years) positions available

36 hours Monday- Friday – flexible working can be considered

  • Able to deal with a range of customers and achieve solutions

  • Able to deal with a number of priorities in a busy team

  • Able to drive/use public transport and carry out property inspections in line with current guidance and law

You will be working within the Temporary Accommodation and Procurement Team.  It is a large team of friendly and helpful officers providing a front-line service to homeless and potentially homeless households in both Richmond and Wandsworth.  Our aim is to increase the procurement of privately rented accommodation by way of discharging the Council’s duty whilst giving applicants the skills and confidence in sourcing their own accommodation whilst sustaining it.


In return, we can offer you working arrangements that will enhance your work-life balance.  These include 36 hour working week (Full Time), working from home (depending on service needs) and a generous holiday allowance, 31 days plus bank holidays.  In addition, we offer a range of staff benefits membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.


Indicative Recruitment Timeline

Closing Date:  29th March 2020

Shortlisting Date: W/C 30th March 2020

Interview Date: W/C 6th April 2020

Please note that these dates are only indicative at this stage and

could be subject to change.


The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment


Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Important Information:

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment