This Vacancy has closed.
Bank Residential Support Worker
  • Employer: Surrey County Council
  • Reference: orbis/TP/2462/8187
  • Published: Mon 06/04/2020, 0:00 AM
  • Closing on: Fri 26/06/2020, 12:05 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £11.50
  • DBS Check: No
  • Location: Rodney House

More Information

More about this employer

Bank Residential Support Worker

£11.50 per hour, based at Rodney House, Newhall Gardens, Walton on Thames, Surrey KT12 3LE.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance.  For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and Adults’ Barred List checks will be required for this role.

About the role

Can you support individuals with learning disabilities to live independently and deliver a high quality, efficient and cost effective service, placing the individual at the heart of the service?

We are looking for committed and enthusiastic Bank Residential Support Workers to assist with the delivery our front line care service seven days a week, 24 hrs a day including bank holidays and evenings. You will ensure that high quality care is delivered in compliance with the standards set by statutory regulation and local stakeholders.

You will support individuals with managing their domestic chores, and where agreed as part of their care package and in accordance with service policy, provide emotional and practical support for individuals, including personal care, administration of medication and facilitation of activities.  You will maintain accurate records and monitor and support individuals in accordance with an agreed support plan, ensuring that people are actively involved in making decisions about their care and support, and that people’s needs are met in accordance with their individual assessments.

You will display and promote the values and behaviours expected in the delivery of a high quality person centred service, reflecting the needs and rights of people to ensure that the service offers dignity and respect.  You will at all times adhere to the Service Delivery Code of Practice.

Job details

This role is based in Service Delivery in the Health, Wellbeing and Adult Social Care Directorate. The Directorate provides services to people with a range of care and support needs across Surrey. Service Delivery provides direct care services to individuals in their own homes and in-house residential establishments across the county. The service is registered with and regulated by the Care Quality Commission (CQC) and works in accordance with good practice guidance and standards.

Promoting independence, choice and control is at the heart of this post. You will work in a person centred way proactively seeking to empower people and maximising their potential for independence in compliance with legislation and CQC standards.

You will need:

• Commitment to undertake the Care Certificate within the probationary period.• Commitment to undertake Diploma in Health and Social Care or equivalent.• Understanding of the needs and aspirations of adults with learning disabilities who may also have additional physical or sensory disabilities or mental health related support needs.• Commitment to ensure that people are treated with compassion, kindness, dignity and respect.• Effective written and verbal communication skills including the ability to present information and write clear reports.• Ability to work on own initiative, responding flexibly to changing priorities and maintaining accuracy and attention to detail.• Ability to organise workload to respond accurately and effectively to conflicting priorities, determine priorities and respond in accordance with agreed procedures and deadlines.• Sound abilities and understanding of risk assessment and risk management.• Ability to communicate with people with physical, cognitive or learning disabilities and have effective negotiation and influencing skills and good oral communication skills appropriate to any situation.• A commitment to working in partnership and collaboration with colleagues.• Understanding of and commitment to equal opportunities and diversity.• Ability to work within the Surrey Multi Agency Safeguarding Procedures and internal Safeguarding Procedures.• Experience of working as part of a team, as well as on own initiative. • Willingness and ability to work and travel across the county potentially on a daily basis to meet the service demands and/or to attend training.• Willing to work within a rota providing front line care service seven days a week, 24 hrs a day including bank holidays and evenings. • Ability to respond and support as directed to declared civil emergencies as they occur.• Commitment to continued professional and personal development and to undertake the essential training requirements for the role.• Satisfactory clearance of Enhanced Disclosure and Barring Service (DBS) check for regulated activity.

Additional information

We can offer flexible hours.  Our shift patterns are usually 7am to 3pm, or 2pm to 10pm, including the expectation to work every other weekend.

Contact Details

For an informal discussion contact Hannah Kitchener by e-mail at 

We look forward to receiving your application. 


Company information

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