We’re one of the largest housing providers in the UK with over 45,000 homes across London, the South East and the Midlands, giving 90,000 people somewhere affordable to call their own.
At Optivo we understand the difference safe, secure and affordable homes can make to people’s lives. We develop places with people, not profit, in mind, building homes and communities where people can thrive.
Job Title: Multi Trade Operative- DLO
Type of Contract: Permanent
Hours: 42 hours a week
Location: Croydon, Tramsheds Office
Background checks: Enhanced DBS
Closing date for applications: Thursday 4th of June 2020, 11:00pm
If you have a proven track record of working within a DLO service, where customer satisfaction is at the heart of service delivery, join Optivo as a Multi Trade Operative
What you’ll be doing
- To provide clear structure and support to operatives and other members of your team in managing repairs effectively from issue to completion and final quality assurance.
- The DLO Operative is an essential member of the Direct Repairs department, who works within a dedicated team providing a comprehensive, efficient and responsive property service delivery.
- As a member of the Direct Services Team, the primary focus is providing a high quality responsive maintenance service to all residents, internal colleagues and partners.
- Manage own time in a productive and efficient way as to ensure that all KPI’s are met. Effectively co-ordinating with the team to ensure that all works for the day are completed.
- Execute the works required to a high quality, and as detailed within the order, to maximise first time fix criteria, appointment objectives, enhance resident satisfaction, with efficient working practices.
- Carry out works as booked by appointment times within the contractual obligations
If this sounds like you or someone you know, we look forward to receiving your application!
What’s in it for you?
You’ll enjoy a great salary and benefits package, including 27 days (rising to 30 days) plus bank holidays, and a day off for your birthday. You can also buy and sell leave up to 5 days. We have generous pension and life assurance schemes too, plus a cycle to work scheme and travel loans. Add in a healthcare cash plan covering dental, glasses, physiotherapy, vaccinations, 24 hour GP and more, plus various high street discounts, (not to mention flexible working and in house career development opportunities). If you are passionate about what you do and share our ambitions, we look forward to hearing from you.