12 Months Fixed Term (Term Time Only)
Transport and Travel Assistance in Tower Hamlets
Growth in the borough and demographic pressures, place an increasing demand on council services, at a time when funding is being reduced. Tower Hamlets Council, like many other local authorities, face a budgetary gap which is addressed in part through transformation programmes. Travel is a priority area.
Travel and transport within Tower Hamlets have evolved significantly as a service over the past couple of years. There is a clear strategy in place for managing increasing demand and a focus on creating an alternative travel model which gives clients more choice and an opportunity to become more independent.
We are recruiting to a number of roles both within the in-house passenger transport service. We are looking for candidates who have had previous experience working in one of these roles or similar and are committed to delivering a high-quality service for this vulnerable client group.
An appropriate “D” driving licence qualification for the Vehicle being driven
Knowledge of Road Traffic Acts and Highway Code. Completed MIDAS and First Aid Training
Experience of driving young people and adults comfortably and safely in a passenger transport vehicle according to prepared schedules or as directed.
Experience of assisting passengers in a similar role that requires care and consideration for service users at all times.
Ability to keep appropriate records as required by this type of service.
Ability to act effectively to diffuse any difficult situations on the vehicles and to write brief notes/reports on incidents.
Ability to liaise over day-to-day concerns between home and school with tact and diplomacy,
Special conditions for all in house passenger transport service roles:
Ability to work flexibly within the services core hours and outside of normal office hours within a rota.
Enhanced DBS Disclosure required.
Requirement to wear a uniform whilst undertaking duties.
Requirement to undergo periodic driver licence checks.
Additional Job Board Text
For further information candidates should contact Kelvin Malcolm - Tower Hamlets Transport Services Manager