Information quality Officer
  • Employer: Hertfordshire County Council
  • Reference: ACS/20/135504 - HCC1
  • Published: Tue 13/10/2020, 10:35 AM
  • Closing on: Sun 25/10/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £27,741 - £30,451
  • DBS Check: No
  • Location: Hemel Hempstead , Hertfordshire

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Information quality Officer

Information Quality Officer

Location: Hemel Hempstead
Salary Range: £27,741- 30,451 pa
Hours: 37 hours per week
Contract: Permanent

The Older People Service works with adults aged 65+, as well as adults with dementia, by supporting them to manage their care needs. They provide social work and occupational therapy assessment and advice for older people and their carers, often,  alongside our partners in Health. This includes promoting independence and offering Enablement where appropriate. The teams also provide personal care budgets to people and reassess when people's needs change. Sensory Services provides specialist assessment, care and support and equipment for people who are deaf, hard of hearing or visually impaired.

Job Duties:

This role is well suited to an individual that has exceptional critical thinking ability, strong problem-solving capacity and high level written and verbal communication skills. Project management skills and experience of working to tight deadlines would be a distinct advantage.

Based within the Business Support Team, you will work closely with several front-line teams across the department, providing system support on the care recording system (ACSIS) and the reporting system (Business Objects).

The key responsibilities of the role will include;

  • Providing system support to staff on a day-to-day basis on the use of the care recording system
  • Reviewing the care recording system to identify data quality issues and then communicating with staff to resolve these issues
  • Running and developing database performance reports for performance management purposes
  • Providing in house training on the care system to staff, particularly to new members of staff
  • Liaising with ICT and Systems Teams on departmental ICT projects

You will preferably have;

  • 2-3 years’ experience in a similar role
  • Knowledge of working in a similar sector is advantageous
  • Proficient in the use of Microsoft Office particularly Excel
  • Excellent project management skills and attention to detail
  • Good communication skills
  • An NVQ level 3 qualification, or equivalent, is desirable

We look forward to receiving your application.

For an informal discussion please contact Stan Williamson on 01442 454495.

Closing Date: 25th October 2020
Interview Date: 4th or 5th November 2020

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes

How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. 

 Diversity: We are an inclusive employer and value a diverse workforce

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.


How to Apply

Please apply online via the link provided.

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