A key element of this role is to be the first point of contact and source of information on how the council charges for Adult Social Care support services. These are critical roles at the forefront of the service. Postholders will be required to explain the paying for care process, support residents to use the council’s online financial assessment and payment tools and to actively identify barriers to residents making regular payments of social care charges.
You will be required to coordinate visits for officers where necessary, answer general telephone and email enquiries and allocate more complex casework where necessary.
This is an administrative function, requiring the post holder to be flexible whilst offering comprehensive business and senior administrative support.
This role can be based in either Woking or Reigate at Woking Borough Council offices, Civic Offices, Gloucester Square, Woking, Surrey GU21 6YL or Reigate & Banstead Borough Council offices, Town Hall, Castlefield Road, Reigate, Surrey RH2 0SH.
Flexible working arrangements to be discussed at interview stage.
For more information please find attached to the bottom of this advert a full job profile.
For an informal discussion please contact Bernie Farmer (Administration Team Leader) on mob: 07580 972237 or email: email@example.com
We look forward to receiving your application which should include your personal statement and CV.
This job advert closes at 23:59 on Tuesday 24th November 2020.
Interviews will take place on Tuesday 1st December 2020.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under-represented groups.
Please do not apply if you have been unsuccessful at interview stage previously for this role for any team across Adult Social Care in Surrey County Council as your application will not be considered for 3 months from your interview date.
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