This Vacancy has closed.
Service Desk Analyst SO2
  • Employer: London Borough Of Waltham Forest
  • Reference: C&D/20/137733
  • Published: Mon 16/11/2020, 10:15 AM
  • Closing on: Mon 30/11/2020, 23:30 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £32,418 - £34,209
  • DBS Check: No
  • Location: Waltham Forest

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Service Desk Analyst SO2

IT Service Desk Analyst  –

Job Purpose

At Waltham Forest, we are 100% committed to providing our staff with the highest quality support for their ICT systems.  

We need to make sure the Waltham Forest ICT experience is the very best it can be. And that means supporting services and people in a culture that puts customers first.

A new and exciting opportunity has arisen in our ICT Service Desk at Waltham Forest Council.

This is a great opportunity for someone who is looking to join a customer-focused technical support team.

Applicants should have an understanding and experience of:

  • Windows 10
  • Office 365
  • Active Directory & Exchange Administration
  • Security
  • Azure, SCCM and Intune
  • Application Support
  • Customer Service & ITIL
  • Telephone support
  • ICT operating procedures

Applications should be able to work independently and as part of a team.  You should have excellent communication skills and a desire to help.