This Vacancy has closed.
Support Officer- Place
  • Employer: London Borough of Enfield
  • Reference: 6790
  • Published: Fri 27/11/2020, 7:00 AM
  • Closing on: Thu 10/12/2020, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £25137 - £27483
  • DBS Check: No
  • Location: Morson Road Depot

Vacancy Location

More Information

Support Officer- Place

Job Details

Support Officer

Full Time (36 hours per week)

Pay scale: SC5

Salary: £25137 - £27483

Contract Type: 12 months fixed term

Can you manage a busy caseload, prioritise your own workload and work effectively as part of a team? Enfield Council is looking to recruit a Support Officer offering an exciting opportunity to work in waste and recycling.

We’d love to hear from you if you are well organised and have a positive “can do” attitude. This role offers lots of variety and you will be able to use your skills in administration, attention to detail, organisation and customer service to great effect.

You will be part of a proactive team providing administrative and customer support for key waste and recycling services.

You will be based at our depot at Morson Road. It is essential that you have experience in a customer focused environment, excellent interpersonal skills, a passion for the environment and a good knowledge of Microsoft ICT systems including excel, word and outlook.

Enfield Council offers a wide range of benefits to all employees including an excellent pension scheme. Full details of the benefits offered are available on our website

Why it's great to work for Enfield Council

  • An excellent pension through the Local Government Pension Scheme (LGPS).
  • Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
  • A blend of remote and office based working for most roles.
  • Interest free season ticket loan repayable over three or ten months.
  • Career development and learning experiences from a range of training courses and learning methods.
  • Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
  • Health and leisure discounts and tax-free bikes for work.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.

This role requires that you upload 2 documents - in the "Document upload" section of the online application form.

1. a supporting statement addressing how you meet the requirements of the job description and person specification.
2. your CV.

Your supporting statement should be around 2 pages in A4 format.

Closing and Interview Dates

Closing Date: Midnight 10th December 2020

Interview Date: TBC

Additional Information

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.

Fixed Term post/Secondment Opportunity

An external candidate, including Enfield Council agency workers, would be appointed on a fixed term contract, whilst internal candidates who are Council employees, would normally be expected to take up the post on a secondment basis.

To be eligible to apply for a secondment, Enfield Council employees must have completed probation and must have discussed/agreed the proposed secondment with their line manager. Fixed term contracts may be considered where secondment is not possible.

Secondments are the temporary loan of an employee from one part of the organisation to another part of the organisation and rely on the secondee to return to their substantive position on completion of the secondment.

If you have any difficulties accessing this information, please contact Oley Taal Gaye on 0208 132 1043 or

If you would like to know more about the role, please contact Jade Goodwin on 020 8132 0990 for an informal discussion or to arrange a visit to the team.