This Vacancy has closed.
Internal Applicants Only - Customer Services Advisor
  • Employer: Folkestone & Hythe District Council
  • Reference: OC/20/139099
  • Published: Fri 04/12/2020, 9:40 AM
  • Closing on: Fri 11/12/2020, 9:00 AM
  • Working Pattern: Evenings, Full Time, Weekends, Flexible Hours
  • Hours: 37 hours per week
  • Salary: £19,839 to £21,796 (Grade C) / £22,600 to £25,458 (Grade D) Depending on experience
  • DBS Check: Yes
  • Location: Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY, Kent

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Internal Applicants Only - Customer Services Advisor

Internal applicants only

(Secondment cover until 14 May 2021)

We have an exciting opportunity for an enthusiastic, customer-focused individual with excellent customer service skills to join our Customer Services Team.

The successful post holder will be required to work as part of a team to provide a professional and efficient first point of contact for council services across all access channels, have recent and relevant experiences in a Customer Service environment, to be a competent user of IT, particularly Microsoft Office

Above all, if you have a flexible approach to work, excellent communication and customer service skills and have the ability to work as part of a team and on own initiative then we want to hear from you.

The hours will include some evenings (5pm to 8pm) and Saturdays (9am to 2pm).

For an informal discussion please contact Indeera Trelokie (Senior Customer Services Officer) on 01303 853338 or Indeera.trelokie@folkestone-hythe.gov.uk.

Closing date: 9am on Friday 11th December.