The Housing Service at West Berkshire has undergone a significant amount of change with an ambitious Service Improvement Programme coupled with investment designed to make it an excellent housing service and leading housing authority in the region.
We are looking for a Housing Support Team Leader to contribute to the continuous improvement of the service. This is a fixed term post until 31/03/2022 to cover maternity leave. The successful candidate will lead a team of officers focused on providing proactive support to those threatened with homelessness, contributing to the personal housing plan with creative prevention solutions. This is an exciting opportunity for an exceptional individual to join our Housing Service.
You will be responsible for managing a team of up to six officers, overseeing housing management, private property procurement, DHP assessments and additional prevention support such as defending possession proceedings.
A strong commitment to providing ongoing exceptional customer service and ongoing service improvement is essential to this role as is a good grasp of housing management and welfare benefits.
If you meet the above criteria, are organised and flexible with an innovative approach to your work, and are ready for your next challenge, we would love to hear from you!
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2017; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more. You will also be entitled to a generous annual leave entitlement of 28 days per annum rising to a maximum of 33 days.
For an informal discussion about this role, please contact Janet Weekes, Housing Service Manager on 01635 519225.