This Vacancy has closed.
Alana House Administrator
  • Employer: PACT (Parents and Children Together)
  • Reference: PPCT/21/141096
  • Published: Fri 15/01/2021, 12:40 PM
  • Closing on: Wed 10/02/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Salary in the range £19,300 - £23,588 per annum
  • DBS Check: Enhanced
  • Location: Reading, Berkshire

Vacancy Location

More Information

Alana House Administrator

Alana House Administrator

Full time, permanent appointment
37 hours per week
Based in Reading

Salary in the range £19,300 - £23,588 per annum

Having regard to the nature and context of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 that this post is only available to women.

PACT currently has two community projects, Alana House women’s community project and Bounce Back 4 Kids. Alana House is a women specific support project supporting vulnerable women with complex needs and those at risk of offending to help them make changes in their lives and Bounce Back 4 Kids is a support programme for children and families affected by domestic abuse.

PACT’s communities work aims to empower beneficiaries to take control of their lives by identifying the underlying issues related to their problems and facilitating a positive plan of approach to address these issues and work towards improving personal circumstances and outcomes.

We are looking for a strong team player to help with providing valuable administrative support to the team and services provided. The Administrator will process new referrals, input data on the Lamplight database and set up and maintain Excel spreadsheets. They will maintain the service delivery diary, liaising with the team and external partners as required.

The post holder will also arrange internal and external meetings, coordinate agendas and take minutes. The role includes some PA support to the Alana House Manager and Head of Communities, and other general office duties such as ensuring the office has resources and stock and reporting any maintenance issues.

You should have some previous administrative experience, ideally gained in a social care setting, have good IT skills (particularly using databases and Excel), and be able to work both as part of a friendly and busy team and independently. The Administrator will frequently be the first point of contact for visitors and staff from partner organisations and will answer the phone / door buzzer to service-users, so it is important that you are able to provide an approachable, calm and welcoming response too.

Interested? If you would like to join an inspirational organisation where you can make a real difference to children and families, please apply by completing an application form and sending it to

Further details are available on our website: or alternatively please email: or telephone: 0118 402 1681.

Closing date: noon, Wednesday 10th February 2021
Interviews: Monday 22nd February 2021

Please note that we may close this advertisement early if we receive a high volume of suitable applications.

We look forward to hearing from you!

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please