We are looking for an innovative Commissioning Service Manager who will have specific responsibility for the Transport Coordination Centre (TCC) which is a one stop shop for all the council’s passenger transport services within the Children, Families & Learning (CFL) Commissioning Directorate.
The team manages and delivers an effective home to school service to 3500 SEN pupils and 7000 mainstream school students. It is also responsible for adults and all ad-hoc passenger transport service.
TCC has two teams:
- Transport service delivery team which is responsible for route optimisation, commissioning routes by tendering them using a DPS.
- Contract and control team which offers a supplier relationship management and a quality assurance function ensuring that suppliers are compliant.
The successful candidate will be responsible for embedding Surrey’s current Transport Policy with the objective to deliver a statutory compliant Home to School service that enables children and young people to arrive safely and on time at school, promotes independence and inclusion and contains costs.
The successful candidate will need to be adept at thinking outside the box and being creative in offering a range/modes of transport that is safe, sustainable and offer independence to the service users.
Commissioning is at the centre of children's services in Surrey, driving change and innovation with a relentless focus on improving outcomes. At the heart of what we aim to achieve is the ambition to develop a deeper understanding of our communities and the challenges they face but also recognise their strengths, assets and aspirations and look to work with them to improve outcomes for children.
Whilst taking a leading role in a Commissioning Directorate, this role will have specific focus on Schools Transport with a wider portfolio within Children’s Commissioning including Education, Early Years and Special Educational Needs and Disabilities (SEND).
Surrey County Council has a transformation programme focussed on improving schools transport, ensuring that families, children and schools get the services they need efficiently, effectively and safely . This is a critical priority for the County Council. The post holder will lead the teams response to operationalising the commissioning intentions set out in our Schools Transport Transformation plan. As such the post holder will have solid experience of leading teams through change and managing external suppliers of services and supply chains to get good results for customers.
This role will operate in a complex environment and will be coming in to a directorate embarking on integration plans with Health partners. The role will work alongside other team members taking responsibility for Education and SEND commissioning in Early Years, School age and post 16 including transitions to adulthood. You will have a strong back ground in manging teams, and commissioning, a track record in shaping internal provision and external markets to deliver more effectively, understanding the drivers and demands and how system-wide resources can be brought together in new and innovative ways.
You will be a future-focused individual with the ability to influence and communicate effectively your ideas for short-term gains and new ways of working that will provide high-quality services, which offer good value for money and a long-lasting positive legacy. You will have the ability to work in partnership to facilitate a high quality process and service and to commission using an evidence-based approach to achieve our objectives.
Alongside your detailed understanding and experience of leading commissioned and inhouse services including a proven working knowledge of Transport requirements, you will also need knowledge of how to lead staff, logistical planning, facilitation of suppliers, service design, market analysis, procuring services and monitoring service/ market developments to name a few. You will also have a thorough working knowledge of your operating environment, which is both fast-paced and focused on continuous improvement, with a commitment to upholding best practice and standards. You will do this by providing effective leadership for the teams under your care that are supportive and innovative, developing their skills and abilities to be the best they can be.
If you are looking for an exciting and stimulating role within a division that is both ambitious and determined to make a real difference, then we would love to hear from you.
For more information, please see the full job description attached at the bottom of this page.
For an informal discussion contact Eamonn Gilbert by e-mail at firstname.lastname@example.org. We look forward to receiving your application.
The job advert closes at 23:59 on 28th February 2021.
Interview date TBC.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.
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