Team Co-ordinator
  • Employer: Medway Council
  • Reference: REC389RS
  • Published: Fri 19/02/2021, 12:05 PM
  • Closing on: Fri 12/03/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Range 3 (£20,322 - £26,188) per annum
  • DBS Check: Yes
  • Location: Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR, Kent

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More about this employer

Team Co-ordinator

We are looking for a motivated and enthusiastic team member, with good communication and interpersonal skills, to join the Special Educational Needs (SEN) Team.

To provide an effective and efficient administrative support service to the special educational needs officer and managers.

To take the lead for the generic SEN e-mail in-box ensuring that all e-mails are read and responded to within 2 days of receipt, where a response is required.

To ensure that all emails sent to the SEN generic inbox relating to requests for education, health and care assessment are opened on the same day as receipt, encrypted or password protected documents can be read, and the documents are saved to a child’s electronic file, creating a new file as needed.

To allocate to the request for education, health and care assessment to an “assessment” SEN officer, taking into account the numbers and stages of assessments for each officer to ensure appropriate distribution.

To open e-mails sent to the generic SEN inbox relating to Person Centred Annual Reviews (PCARS) within 2 days of receipt, ensuring that encrypted or password protected documents can be read, PCARS are allocated to the folder to be read by the SEN PCAR Officer, and that the receipt of the annual review is logged correctly on the SEN Synergy database.

To answer telephone queries from members of the public, schools and other agencies, providing advice and answers to generic questions (following training) and directing phones calls to SEN Officers or managers as required.

To take the lead for setting up training sessions, following direction from the SEN Manager, either virtually or at a venue, including sending out invitations, sourcing a venue as required, collating responses to invitations, collating training evaluation pro forma, and sending out follow up information to attendees.

To take the lead for arranging the venue, catering, and facilities required for the annual Medway SENCO conference, including overseeing sign in, parking at the venue, equipment required, collation of evaluations, and preparation of materials for conference, delegated through liaison with the Medway Council print room.

To work with the SEN Co-ordinator assistant to ensure that all statutory work relating to requests for education, health and care assessment and PCARs is met to ensure timescales are met.

With the SEN Co-ordinator assistant to ensure that accurate data is kept in relation to requests for education, health and care assessment.

To receive SEN files from other Local Authorities, creating a new Medway file, and alerting the SEN Assistant Manager, and to send SEN files to other local authorities when a pupil moves out ensuring GDPR guidelines are maintained.  To ensure that accurate records are kept for both processes.

To receive requests for placement in Medway state-funded schools made by other local authorities, ensuring that papers are sent to the school concerned and that the response from school is received and the requesting local authority advised accordingly.

To raise orders for SEN team stationery, services and equipment (as directed by the SEN Manager) using the Medway Integra Finance System.


In return we offer you:

  • Generous annual leave entitlement
  • Generous local government pension scheme package
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Travel plan discounts
  • Car Benefit Scheme from Tusker
  • Access to CAREFIRST advice & counselling service
  • Employee discount scheme for national and local retailers


Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.


If you would like to have an informal discussion with the recruiting manager please call Jackie Andrew on 01634 337177.


Interviews will be held on 30th and 31st March 2021. The successful candidate will be starting in May 2021. 


Please note that in accordance with current COVID-19 Government guidelines, in regards to social distancing, all interviews are likely to be held virtually via Microsoft Teams.  Full details on how this will work will be sent to you, if your application is successfully shortlisted.   


Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile

Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

For further information please refer to the Medway information pack available as a download or to view online

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.


Please visit for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.


We reserve the right to close this vacancy at any time prior to the closing date.

How to Apply

Please be advised that we only accept online applications submitted through JobsGoPublic ATS


If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.


All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.


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