Salary: £47,351 - £50,725 (£28,794.53 - £30,846.28 pro rata)
Working Pattern: Part-time (3 days per week)
Location: County Hall North, Horsham
We're seeking a Practice Manager to work in our Multi Agency Safeguarding Hub (MASH) based in Horsham. The successful candidate will lead a team of Social Workers at the front door to Children's Social Care, ready to share great ideas and great practice in order to motivate and inspire in order to provide positive outcomes for the children and families of West Sussex.
As the first point of contact with children and families, our social workers in MASH can influence their entire journeys. As a fast-moving service everyone has a voice in relation to the development of the service and how everyone can make a difference to delivering the best outcomes for children and families. Here at MASH we continue to develop practice and build strong relationships with a wide range of partner agencies including police, health and housing professionals who are co-located and working together to ensure the best outcomes for children and young people.
As a Practice Manager within MASH you will be ready to demonstrate great practice, share good ideas and expertise. We are looking for emotionally intelligent, organised, resilient individuals who can evidence the value they could add to our team. You will make sure that children and young people right across West Sussex are safeguarded and protected, whilst also being responsible for motivating and leading a small group of social workers and other staff; providing expert supervision, mentoring, coaching and supporting the development of reflective and relationship based practice.
Experience and Skills
- Ability to make sound pragmatic problem-solving decisions, which will have a wider service The ability to provide comprehensive professional advice and support within the service specialism, including tackling difficult problems of a technical, professional, resource or people related nature.
- Excellent interpersonal and communication skills with the ability to influence the actions of others and communicate information which may be complex and contentious. This will include the ability to develop effective long-term relationships both with other teams across WSCC and external partners enabling the achievement of high-quality outcomes.
- Effective people and performance management skills and the ability to provide direction and motivate and inspire the team to deliver quality professional practice. You will use data to identify and address performance challenges, manage throughput of work, and manage team performance. The ability to use supervision, appraisal and data to have reflective and crucial conversations with staff to identify performance and improve practice.
- Able to manage self, is self-aware and understands impact of work on self and others and responds constructively to situations. Understands the need for emotional intelligence/resilience, specifically in relation to risk, ensuring that there is a positive balance between perceived risk and protection from harm where necessary. Ability to respond calmly and appropriately to situations where others are in a stressful or anxious situation.
- Able to reflect on practice and learn from experience and feedback, taking responsibility for own performance and being proactive in relation to own work and professional development. Ability to challenge existing practices and identify innovative solutions within the required framework. Further to that the ability to interpret and manage political influences on social work practice and to work with peers and managers to address potential impacts.
Qualifications and experience:
- A recognised Social Work qualification e.g. Degree in Social Work, DipSW, CQSW or equivalent as recognised by the relevant professional body.
- A recognised post qualifying award in Social Work or demonstrable evidence of continuous professional development at a similar level.
- Registration with the relevant professional registration body and maintaining registration with that body.
- Demonstrable experience of delivering or co-ordinating a quality customer focused service to others.
- Experience in dealing with significant issues, for example management of complex child protection matters, staff under performance, managing resources to address team performance priorities through allocation of limited resources.
- Evidence of developing, empowering and leading teams to achieve performance improvements and service developments. Evidence of planning and management of resources and performance over the long term.
- Experience of managing/leading staff.
- Experience of managing a small budget and/or contributing to financially related decisions on larger spends, how cost-effective decisions are made and operating within the financial constraints.
- Experience of supporting initiatives in a political environment.
- Demonstrable knowledge of how to improve practice and performance in a supportive, positive way.
- Valid, full driving licence.
This post is eligible for our Recruitment and Retention scheme. Relocation support may be available.