This Vacancy has closed.
Welfare Officer (Fixed Term)
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/102962/1169
  • Published: Wed 16/12/2020, 0:00 AM
  • Closing on: Sun 07/03/2021, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £22,183 - £24,491
  • DBS Check: No
  • Location: BN1 1JP

More Information

Welfare Officer (Fixed Term)

Job introduction

Fixed term roles for 12 months.

For an informal discussion, please contact Lara Thompson - Housing Options Manager at

About the role

We are looking for two Welfare Officers in addition to our usual team of 6, whose primary function is to provide support for people who have been placed into short- term emergency accommodation.

The job entails proactively engaging with homeless households in accommodation, carrying out welfare checks and referring for additional support where required. Welfare Officers support clients to maintain their accommodation, and to move on successfully to a settled home. Many of the households are vulnerable and struggle to cope in their accommodation and some may exhibit difficult behaviour as a consequence.

Direct experience of working in housing is not necessary, but you should have a knowledge of the issues facing homeless people in Brighton and Hove and of welfare rights and benefits. Far more important is an empathetic and non-judgemental approach to working with people who have found themselves in insecure housing situations. This is a challenging job and at times can be frustrating but can also be very rewarding.

Additional information

Your starting salary will be pro rata if the above position less than 37 hours or term-time only.

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see for more information on the Skilled Worker Visa.

Company information

Please note that this post is subject to a Basic Disclosure Criminal Records Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.