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CCTV Operations Centre Officer - Waltham Forest Services Ltd
  • Employer: London Borough Of Waltham Forest
  • Reference: WFS/21/147571
  • Published: Tue 06/04/2021, 14:23 PM
  • Closing on: Tue 13/04/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 44 hours per week
  • Salary: 24,891.00
  • DBS Check: Yes
  • Location: Waltham Forest

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CCTV Operations Centre Officer - Waltham Forest Services Ltd

The employer for this role is Waltham Forest Services Ltd and not The London Borough Waltham Forest Council.

Waltham Forest Services Ltd is a trading company providing services for the London Borough of Waltham Forest including CCTV Monitoring, lettings and management, large-item collections, and much more.

We are looking to appoint a CCTV Operations Centre Officer to provide a professional, proactive, customer-focused service for the fast-paced, technology-driven 24/7 Operations Centre.

DBS and Police checks will be carried out on all staff – the role is dependent on these being satisfactory.

What we seek in you;

  • Excellent written and verbal communication skills to engage and communicate with internal and external stakeholders, customers and partners.
  • Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.
  • Ability to work with minimum supervision, using problem-solving skills and initiative to provide a customer-focused support service.
  • Outstanding active listening skills - ability to clearly articulate messages to a variety of audiences.
  • Excellent attention to detail and will be expected to maintain a high level of professionalism, care and integrity, ensuring a positive image of the company is promoted at all times.
  • This post demands a high level of flexibility, a positive attitude and ability to adapt to changes.
  • SIA accreditation in public surveillance.