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Service Desk Incident Support
  • Employer: Optivo
  • Reference: 595470
  • Published: Wed 07/04/2021, 14:40 PM
  • Closing on: Thu 22/04/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £24,020 (pro rata)
  • DBS Check: No
  • Location: Sittingbourne, Kent

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More Information

Service Desk Incident Support

We’re looking for enthusiasm, a can-do attitude and the willingness to learn and provide great Customer Service on a 6 month Fixed Term Contract.

This fantastic opportunity will be to deliver a project to the business, so the successful candidate will have the drive and focus to see the project through from start to finish.

As a member of the Service Desk Incident Support team you’ll act as the first contact support for our customers via phone, email and web chat, you’ll be required to log, diagnose, escalate and resolve tickets within the SLA. As well as having excellent communication skills, you will need to be confident on prioritization and self-initiative.

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