Customer Liaison Officer
  • Employer: Surrey County Council
  • Reference: orbis/TP/77476/13184
  • Published: Thu 08/04/2021, 9:58 AM
  • Closing on: Sun 18/04/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £24,430 per annum
  • DBS Check: Yes
  • Location: Woodhatch, Cockshot Hill, Reigate

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More about this employer

Customer Liaison Officer

We are currently recruiting for a Customer Liaison Officer to be based in Reigate working for Surrey County Council.  You will  support the delivery of a comprehensive Facilities service and will act as a point of contact for staff and visitors in Surrey County Council's main corporate buildings.  

Your base will be Woodhatch Place, the new Head Office and Civic Heart of Surrey County Council.   

A day with us will include supporting the operational running of the building by providing core services that include, but are not limited to Front of House duties, Health and Safety, Security, Room Booking and other customer service based functions, possibly including some Building Support Officer functions such as helping in the post room or taking in deliveries. You, along with the rest of the Facilities Team will ensure that building services and equipment remain operational and provide a safe working environment for our staff and visitors.  You will have the opportunity to work across our other Surrey County Council corporate offices and support a variety of different Services and colleagues. The successful candidate will benefit from having customer service skills and be able to use their initiative to come up with solutions, often at short notice.   

To be shortlisted to interview for this position your application will clearly evidence that you:

  • Enjoy being a team player and working with others from all areas of the       business;
  • Have experience of working within a busy Facilities Team;
  • Thrive to provide an excellent level of service and have good people skills;
  • Have previous experience of Reception/front of house duties. 

Property Services have responsibility for developing, building, running, and maintaining an extensive and diverse portfolio of investment, operational and non-operational property including office buildings, fire stations, land and schools, making sure our assets are working hard for us and providing fit-for-purpose premises for staff and customers. You will join a team of hard working professionals focused on maintaining excellent levels of customer care and an organisation which you will be proud to work for.

For more information please refer to the job description at the bottom of this page.

Additional Information

Contact Details

For an informal discussion contact Tara Webster on by e-mail at We look forward to receiving your application. 

Additional Information

The job advert closes at 23:59 on 18/04/2021.

Interview dates to be confirmed.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

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