This Vacancy has closed.
Control Centre Operator
  • Employer: Hinckley & Bosworth Borough Council
  • Reference: C68
  • Published: Tue 13/04/2021, 14:55 PM
  • Closing on: Fri 30/04/2021, 23:59 PM
  • Working Pattern: Evenings, Flexible Hours, Nights, Part Time, Weekends
  • Hours: 28 hours per week, Flexible rota covering shifts over a 24 hour period
  • Salary: Grade 4, £20,092 - £23,080 per annum pro rata plus standby payments
  • DBS Check: Yes
  • Location: Leicestershire

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Control Centre Operator

Control Centre Operator
Grade 4, £20,092 - £23,080 per annum pro rata plus standby payments
28 hours per week, flexible rota covering shifts over a 24 hour period on a permanent contract


Building on 40 years of delivering Control Centre services to the community, an exciting opportunity has arisen to recruit a Control Centre Operator to join our team.


Working within the Older Persons Service the successful candidate will be the first point of contact for our customers, providing a 24-hour service, managing calls from our sheltered and supported housing schemes, lifeline and telecare customers. In addition the Control Centre provides council out of hours services, responding to a range of service requests including, housing repairs, homelessness and environmental health.


You will work 28 hours a week covering shifts over a 24hr period, often working alone. Candidates will need to demonstrate a wide range of skills but most importantly excellent communication skills and initiative.