Control Centre Operator
Grade 4, £20,092 - £23,080 per annum pro rata plus standby payments
28 hours per week, flexible rota covering shifts over a 24 hour period on a permanent contract
Building on 40 years of delivering Control Centre services to the community, an exciting opportunity has arisen to recruit a Control Centre Operator to join our team.
Working within the Older Persons Service the successful candidate will be the first point of contact for our customers, providing a 24-hour service, managing calls from our sheltered and supported housing schemes, lifeline and telecare customers. In addition the Control Centre provides council out of hours services, responding to a range of service requests including, housing repairs, homelessness and environmental health.
You will work 28 hours a week covering shifts over a 24hr period, often working alone. Candidates will need to demonstrate a wide range of skills but most importantly excellent communication skills and initiative.