This Vacancy has closed.
Senior Specialist Advisor (Bereavement)
  • Employer: Lewes and Eastbourne Councils
  • Reference: SD/21/148559
  • Published: Mon 19/04/2021, 16:25 PM
  • Closing on: Mon 10/05/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £35,745 to £38,890
  • DBS Check: No
  • Location: Eastbourne Borough and Lewes District Councils, East Sussex

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Senior Specialist Advisor (Bereavement)

We are looking for a strong leader to be lead and motivate our small, dedicated and caring frontline team providing the highest level of customer service to bereaved families, visitors and stakeholders to Eastbourne Crematorium.

As Senior Specialist Advisor you will be responsible for the day to day operation of the Crematorium overseeing cremations and burials ensuring the relevant codes of practice are followed. You will also be responsible for the pastoral care of the team.

Building strong working relationships with funeral directors, officiants, and families to ensure the accurate, professional and respectful handling of the deceased. Excellent attention to detail is a must to ensure the correct handling of cremation papers.

Working in a sensitive and sometimes challenging environment, you must be a team player, well organised, have excellent communication skills with the ability to work with the public in a sensitive and empathetic way. Good IT skills, the ability to be flexible to the challenging demands of the work are essential as is the ability to improve ways of working and manage change.

Closing Date: Noon on Monday 10th May