Enjoy using your knowledge and skills to identify and resolve problems?
Want a role where you are free to investigate and challenge?
We’re offering a great opportunity for highly organised and motivated individuals to join us as Policy and Projects Officers in our Home Ownership team. There are two positions available, and these roles form a key part of our business, reporting to our Policy and Projects Manager. In this role you will plan and deliver service improvement projects and research and maintain our policies and procedures.
It’s an exciting time to join us at Notting Hill Genesis as we shape our future as one of London’s leading housing associations. Our Home Ownership team manages over 16,000 properties and is an award-winning service that is passionate about the service we provide to our residents. We are an entrepreneurial social business with real commercial sense.
Working independently or in support of the Policy and Projects Manager and with colleagues, stakeholders and external suppliers you will plan and deliver a diverse set of simultaneous projects for the Home Ownership department as well as research, maintain and publicise our policies and procedures. Amongst other things you will be responsible for project support across the department, reporting on programme management and the successful implementation of our resident self-serve channel shifting programme.
You will need to develop and maintain a network of clients and stakeholders so we’ll expect you to be a good relationship builder and have excellent communication skills. You will need to be outcome orientated, a good problem solver and customer focused, while being a good motivator who can inspire positive performance in others. Resilience and being a starter-finisher are also a must.
For this role you’ll have experience of project administration, be proficient with Microsoft Office including Excel and be able to pick up new systems and processes with ease. Given the responsibilities of the role you will also need to demonstrate good written English and mathematic abilities. Some experience of property management or similar is desirable but is not a requirement.
The role will be based at our Kings Cross office once Government restrictions ease but until that point you will be expected to work predominantly from home but will be required to work from the office occasionally to meet the needs of your team and/or NHG.
Candidates are asked to submit a CV and complete an application form to assess competencies. Please note, if there are a high volume of applications NHG reserve the right to close the advert early, so we encourage you to submit your application as soon as possible.
Applications close at midday on 5th May. We then expect to invite shortlisted candidates to complete assessments and an interview in the week commencing 10 May.