This role is based in Service Delivery, which is the provider arm of the Health, Wellbeing and Adult Social Care directorate. Service Delivery provides direct care to people living in their own homes and in-house residential establishments across the county. The service is registered with the Quality Care Commission (CQC). In this role you would report to and be managed by the Quality Assurance Manager (Service Delivery).
Our Vision is to provide outstanding services and be an employer of choice with highly trained, passionate, and dedicated staff.
We are looking for an experienced individual to be part of the quality assurance framework that monitors and promotes regulatory compliance and best practice across our services. The remit will include Surrey County Council operated care homes and supported living services for people with learning disabilities, care homes for older people and reablement teams and extra care services.
Key duties you will be responsible for include but are not limited to:
- Planning and undertaking quality audits to ensure compliance with regulatory requirements and best practice.
- Producing clear audit reports that identify good practice and areas for improvement.
- Supporting managers with implementing their action plans to address any shortfalls.
- Undertaking disciplinary investigations, complaints investigations and Section 42 (safeguarding) enquiries where requested.
- Sharing and promoting information about best practice with individual services.
You will need to maintain a good working relationship with Safeguarding Advisors that will work alongside you as part of the quality assurance framework, with the registered managers of each service and Senior Managers within Service Delivery.
To be shortlisted to interview your application and personal statement should clearly evidence your skills and experience in line with the role profile which is attached at the bottom of this advert. Please ensure you read and refer to the role profile when applying. We also invite you to read our Life at Surrey handbook to see insights
The starting salary for this position is £45,734 per annum for 36 hours per week.
You will also be required to participate in the Service Delivery out of hours on call system on a rota basis for which there is an additional payment.
For an information discussion about the post please contact Paul Coleing, Quality Assurance Manager (Service Delivery) telephone 07972 012835 or by email firstname.lastname@example.org.
We look forward to receiving your application, please click on the apply online button below to submit.
The closing date for this advert is 23:59 on 14th May 2021, with interviews to follow.
Although the post is based in Leatherhead there will be some opportunities for remote working, but you must be able and willing to travel across the county to visit the service locations within the remit of this role as required.
An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy.