This Vacancy has closed.
Contact Tracer Team Leader - Covid 19
  • Employer: Sefton Metropolitan Borough Council
  • Reference: PHW/21/149886
  • Published: Fri 30/04/2021, 6:20 AM
  • Closing on: Wed 05/05/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: Grade H: £30,451 - £33,782 per annum + weekend enhancements
  • DBS Check: No
  • Location: Sefton, Some work out in the Borough of Sefton, Merseyside

Vacancy Location

More Information

Contact Tracer Team Leader - Covid 19

Full time position (Monday to Sunday)

Fixed-term position up until 31/03/2022

Location: Remote working *

* As there will be a need to work out in the borough on occasions, you must be able to work in the Sefton area as and when required.

In response to the current Covid-19 Pandemic new opportunities have arisen as the Council are recruiting full time Contact Tracer Team Leaders. 

The post holder will be an experienced contact tracer, responsible for the day to day management of a team of contact tracers. Providing support for a contact tracing team so that those who test positive for COVID-19, and their contacts are given accurate and timely advice. The postholder will manage more complex calls, escalating as per local protocols when required. The postholder will ensure the team has the appropriate level of support, training and access to information and systems, so that they are able to effectively support Sefton residents to self-isolate and identify contacts, as per national guidance.

Working closely with the Public Health Team, the overall aim is to reduce transmission of the virus in the community. Training will be provided. You will have excellent communication skills, be non-judgemental, have competent IT skills and can demonstrate experience of dealing with sensitive or controversial issues in a diplomatic way.

Applicants must be flexible and be prepared to work from home and out in the borough if required. Some weekend working will be required as part of a rota.

Please include in your supporting statement how you meet each criteria within the person specification.

Due to the fixed-term contract, it is preferred that applicants can start immediately.

Interviews will be held via Microsoft Teams or Skype.

If you have any questions regarding this role prior to applying, please email George Lock ( or Jessica Smith (

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