Sessional Baby Feeding Helpline Supporter
  • Employer: London Borough of Newham
  • Reference: NEW/21/149982
  • Published: Fri 30/04/2021, 15:05 PM
  • Closing on: Sun 09/05/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: Sessional/bank working shifts at hourly rate - £13.39 - £14.13 LBN Scale 5
  • DBS Check: No
  • Location: Newham

Vacancy Location

More Information

Sessional Baby Feeding Helpline Supporter

About Us

Newham is an incredibly diverse borough with a very young population and is experiencing considerable regeneration as part of the Olympic legacy. There are over 86,000 children and young people in Newham and we want each of them to have the same life chances as young people in other parts of London.

This post is employed by the London Borough of Newham, who was the first London borough to offer a fully integrated 0-19 health and social care service as we have assumed direct responsibility for providing School Nursing services, Health Visiting and Family Nurse Partnership in 2017. Therefore our Brighter Futures directorate will be delivering the 0-19 Healthy Child programme through the Children’s Health Service.

The Children's Health 0-19 Service had their recent CQC inspection in 2019 and rated Good in all areas.

About the Job

 The post holder will be required to;

  • Support parents with baby feeding questions and concerns; providing support and evidence based information.
  • Maintain excellent listening and communication skills using a strengths based approach, supporting parent’s own learning and self-efficacy.
  • Liaise with the Infant Feeding Coordinator and duty Health Visitor where there are concerns outside of remit of Helpline, including updating the duty Health Visitor on Mondays of any concerns identified during the weekend calls.
  • Communicating effectively and professionally with all members of the multidisciplinary team and with outside agencies involved in provision or planning of care.
  • Document support provided and submitting securely via LBN email at the end of each shift.
  • Demonstrate awareness of the needs of clients/families from diverse ethnic/family groups.
  • Maintain knowledge and understanding of trust guidelines and policies appropriate to the role and demonstrate evidence-based practiced based on these and Baby Friendly standards.

About You

The successful candidate will have/must be:

  • Breastfeeding Peer Supporter trained by either ABM, BfN, LLL or NCT with supervision or reflective support up to date
  • In depth knowledge of lactation, the value of breastfeeding, and common issues including awareness of how to support mothers to establish and maintain breastfeeding.
  • Excellent communication skills, written and verbal
  • Ability to use IT and common software packages e.g. Word, Outlook, Excel and PowerPoint
  • Ability to be professional, emotionally intelligent and able to communicate effectively in diverse situations.

Additional Information

For further information please contact  

Please note we envisage shortlisted candidates will be contacted via email within two - four weeks of the advert closing date, so please ensure you check your inbox and junk folders. Whilst affected by COVID-19, we expect interviews will be facilitated by video, using Zoom or Microsoft Teams.

Please note this is a sessional contract.


Closing date 9.5.21

Additional Information

The London Borough of Newham is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.

Priority consideration on all advertised roles will be given to London Borough of Newham Redeployees.

The London Borough of Newham is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment. 

Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.

In addition, the Authority reserves the right  to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes  anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).

How to Apply

Please apply online via the link provided.

Apply Now