Admin Support Officer
  • Employer: Hertfordshire County Council
  • Reference: C/S/21/150149
  • Published: Tue 04/05/2021, 14:04 PM
  • Closing on: Tue 11/05/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £15,000 - £24,999
  • DBS Check: No
  • Location: Stevenage , Hertfordshire

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Admin Support Officer

Job Title: Admin Support Officer
Location: Stevenage
Salary Range: £19,312 progressing to £20,903 per annum 
Hours: 37 per week
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce

Job Duties:

The role provides administrative support in the Safeguarding and Specialist Services area of Children’s Services supporting a front line social care team.

We are looking for highly motivated, enthusiastic and organised individuals who are able to ensure that a high level of administrative support is provided to teams, to facilitate an excellent service being delivered to the people in Safeguarding and Specialist Services team.

The role involves supporting front line operational teams who work directly with adults, children and young people. 

Although there are no specific qualifications required for this role but previous experience in service delivery or a business related qualification would be beneficial. You will be a competent administrator with experience of using Microsoft Office and taking minutes at meetings at a high level. You will be a confident team member, acting as the first point of contact for Managers and possess excellent customer care skills.

You will be self-motivated, professional and approachable providing excellent team support and best practice at all times.  You must be willing to undertake a variety of administrative tasks, operating within departmental policies and procedures. You must have minute taking skills to a high standard.

Specific Tasks:

These are some of the specific tasks that you will undertake as a support officer in family safeguarding;

Book & arrange teleconference (External/Internal) Send out safeguarding welfare checksFollow up & chase checks that are not returned within timescalesCopy and upload case, supervisions onto systemsSending out sensitive letters and documentsPeer checking all post that is being sent out, Booking/planning meetings, Genograms – Family treeMinute taking/Case supervisions, Scanning and uploading documents to our systems General support across the social work team/fellow support officers

Please note: due to Covid-19 we will be doing all of our interviews virtually with a  webcam, so you must have access to a laptop, computer or mobile that has a camera.

For further information or if you have any queries about the role please contact Brooke Donovan on 01438 844474 or email on

As part of this role, you may be required to travel to other HCC Sites/Residences.

Closing Date: 11th May 2021
Interview Date: 20th & 21st May 2021

How to Apply

Please apply online via the link provided.

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