In West Sussex we are learning as a community of multi-disciplinary services how to work together more effectively. At the heart of what we do are the principles of safety and quality of care. We know that continuous financial pressures need to inform our decision making but we aim to sustain good quality care by working more proactively with service providers across the county.
We are committed to ensuring continuous improvement in the quality of care for our customers and our expectations of the health and social care market which deliver those services are high. West Sussex County Council and the Clinical Commissioning Groups of Crawley, Horsham and Mid Sussex and Coastal West Sussex will do everything we can to prevent, postpone and minimise people's needs for formal care and support.
About The Job
Salary: Grade 8 £25,991 to £28,672
Working Pattern: Full time, 37 hours
Contract Length: Permanent
As a Data and Information Officer you will be part of the team that ensures good quality, affordable care is available for all our residents. Working proactively with the existing and emerging markets you will develop relationships with customers and providers that ensure services are responsive and meet needs.
This will be a challenging, dynamic and rewarding role and we are looking for individuals who have the appropriate aptitude and skills to make a difference for some of the most vulnerable residents in our society including children with disabilities, children who are looked after, older people with dementia, those with mental health needs or learning disabilities, others with long term complex health or continuing health care needs.
You will be responsible for managing a number of low to medium value contracts to ensure performance is achieved at the appropriate level. The contracts will vary in size and complexity depending on the services being offered and the outcomes required.
The role will collate performance information through the set up and management of routine monitoring processes including regular contractor meetings. Supported by a manager and the broader team, you will identify performance issues, agree performance improvement plans and use your knowledge of the performance levers within the contracts to improve performance and/or apply penalties.
Experience and Skills
- Excellent analytical skills with the ability to research and analyse data from a variety of sources and produce qualitative information with minimal guidance.
- Highly computer literate with sound and accurate IT skills in order to manipulate complex data and produce reports using a variety of software.
- Excellent verbal and written communication skills with the ability to present analysis and findings clearly, concisely and accurately to a range of audiences in ways that promote understanding.
- Advisory, negotiation and persuasion skills in order to encourage others to adopt a particular course of action.
- Sound problem solving skills with the ability to analyse complex issues and diagnose business solutions, making logical and rational decisions based on all information available.
- Ability to organise, prioritise and plan own workload to meet deadlines and targets.
Qualifications and/or experience:
- Relevant degree, or equivalent qualification or experience demonstrating that level of applied knowledge in data/information management.
- In-depth and significant theoretical, practical and procedural knowledge of data collection, data management and complex statistical analysis.
- Knowledge and understanding of local, regional and national initiatives, guidelines and policies, particularly regarding data and information management.
- Broad based knowledge of relevant service units, organizational policies, procedures and practices and performance measures.
- Demonstrable evidence of developing data management systems.
- Experience of undertaking complex statistical analysis and detailing findings to a wide range of audiences.
- Demonstrable evidence of organising and handling large amounts of data and of producing high quality reports in order to inform business decision making.
- Experience and confidence in dealing with people and the ability to establish credibility at all levels of the organisation.
Rewards and Benefits
In addition to working within a great team and a competitive salary you will have access to:
- 24 days annual leave + bank holidays with the ability to buy additional leave annually.
- Access to a generous, defined benefit pension scheme.
- A range of flexible working options.
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
The reference number for this role is CAFHE03119 .
For an informal conversation or for further information regarding the role, please contact Abbie Johnson, Contract Manager on 03302 222 167. For issues or queries regarding your application please contact .
To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 5 years referencing and a health check.
For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.
Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!