NHG’s Care and Support department delivers homes for thousands of people who face challenges in today’s housing climate. Our residents include people who have learning disabilities, physical disabilities and mental health needs as well as older people with care needs. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control.
We are now recruiting a key frontline Supported Housing Officer to join our Extra Care housing team in Middlesex.
As the principle housing contact for 40 approx. Extra care and leasehold residents, our Supported Housing Officer will deliver person-centred housing management to older people. We know that having a safe, secure home is fundamental to everyone’s wellbeing. Considering the needs of each resident, you will endeavour to put them at the heart of everything we do. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies.
You’ll be personally committed to delivering services of the highest quality and be able to demonstrate your experience in either housing management or working with vulnerable people. You will ensure that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents.
This is a challenging and rewarding role. You will be adept at risk management, have good judgement, strong interpersonal skills, and a passion for excellent customer service. You will be responsible for two direct reports in this role (Waking Night worker).
If this sounds like the challenge you are looking for, then we’d love to hear from you!
Ideally, we are looking for examples of the following to be addressed in your statement:
- Experience of working in a similar setting, providing housing management for vulnerable or older individuals
- How you have dealt with challenging situations for the benefit of a resident
- Why you are the ideal candidate for this role
Please see the Role Profile for further details.
You will need to supply your CV and complete an application in order to apply.
Please note that should a redeployee apply for this role; their application will be considered before any others.
Dates for your Diary:
Advert closing – midday on 26 May 2021
Interviews – week commencing 31 May 2021