Passenger Assistants
  • Employer: West Sussex County Council
  • Reference: EIE00740
  • Published: Fri 04/06/2021, 8:26 AM
  • Closing on: Fri 18/06/2021, 8:26 AM
  • Working Pattern: Term Time
  • Hours: 10 hours per week, term time only
  • Salary: £18198 - £18562 per annum + term time only, part time
  • DBS Check: No
  • Location: Based in Chichester, Based in Crawley, Based in Horsham or Chichester, but working countywide , Hampshire, West Sussex

Vacancy Location

More Information

Passenger Assistants

About Us

WSCC operate a range of home to school and adults services transport routes across the County.

Our aim at WSCC is to provide a reliable and safe transport service to our residents ensuring consistency for all passengers and service users.

For more information about West Sussex County Council, please visit our WSCC About Us page.

About The Job

Salary Range: £6,270 - £10,660 pro rata, per annum

Work Location: Broadbridge Heath Depot, Horsham

Hours per week: 15 - 25 hours per week (Split Shift: 7am -10am / 2pm - 5pm)

Contract type: Permanent, term time only (39 weeks, plus 5.2 weeks annual leave)

Interview date: Across June 2021

We are currently recruiting to multiple Passenger Assistant vacancies across our Broadbridge Heath Depot in Horsham.

Working as part of the Passenger Assistant Team, you will travel to and from schools and other venues, in minibuses, cars and taxis with vulnerable adults and school children with special needs, to ensure they are safely transported.

You will be supporting children with special needs on their way to and from school or college. You will also need to support vulnerable adults on their journeys to and from day centres, training courses and other venues.

You will provide a safe, secure and happy environment for passengers, while in transit between destinations. You will also ensure that the passengers safely board and alight from the vehicles and that they are delivered to their venue in a safe way.

You will interpret situations and events as they arise in order to solve straightforward problems concerning the wellbeing of the passenger or smooth running of the journey as well as fasten seat belts, attach booster seats and ensure that passengers are properly and safely seated in conjunction with the driver and any other passenger assistants in the vehicle, to ensure that all equipment, such as wheelchairs, are carefully stowed and secured when in transit.

You will work collaboratively and convey messages between the school and the pupil's parents about their health and wellbeing.

Experience and Skills

You will be a positive role model in your interactions with children and adults using the service. You will be familiar with, and adhere to, the values of WSCC and be compliant with key regulations i.e. Health and Safety/Safeguarding, standards and procedures. Physically, you will be able to undertake all the required driving and maintenance aspects of the role. Most importantly, you will be able to work as part of a committed and dynamic team to achieve the shared goal of delivering consistent and outstanding service.

Key Skills:

1.Very good communication skills, in order to communicate effectively with adults and children with special needs, their carers, family members and teachers; reporting any problems to parents, carers, teachers etc. and transferring information between the different venues (for example, school and home). This includes the ability to convey urgent messages by mobile telephone.

2.High levels of patience and sensitivity, able to deal effectively with adults and children with either medical or behavioural needs, calmly and with care for their wellbeing.

3.Basic literacy and numeracy skills in order to answer questions from the passengers, fill in time sheets and write incident reports.

4.Able to understand and communicate in basic non-verbal signals -such as an adult unable to speak pointing to something they want. A basic understanding of Makaton in order to communicate with those passengers with learning difficulties.

Qualifications and/or experience:

  • Previous experience working with, or caring for, children or adults, in some capacity, including voluntary work, paid work or through family commitments.
  • Knowledge of how to operate and secure items such as booster seats, wheel chairs and similar devices.
  • Basic first aid training.

Rewards and Benefits

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is EIE00740 .

For an informal conversation or for further information regarding the role, please contact Amanda Johnson at . For issues or queries regarding your application please contact .

To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults

This post is subject to an enhanced DBS check, satisfactory references and health check.

For resourcing reference only CC

Apply Now