Job Title: Assistant Customer Service Supervisor
Salary Range: £19,698 progressing to £20,903 per annum (pro rata for part-time)
Hours: 18.5 per week
Hoddesdon Library is a busy library serving a diverse community, open 6 days a week. It also shares the building with the Post Office.
Working as part of a team, you will deliver excellent customer service to library customers, ensuring all information, services and resources are available and promoted to members of the public.
You will have the skills and abilities to support the Library Manager to actively supervise the team, including staff timetabling, training and development. You will also support staff appraisals, and act as senior on duty as and when required.
You will have the ability to compile, maintain and provide effective returns for monthly financial and statistical information. You will also actively engage with the delivery and promotion of all frontline services in the Library and outreach activities as required. As part of your rota you will also be covering Goffs Oak Community Library as shown on the Timetable.
Please ensure you are able to work the hours on the attached rota before applying.
For an informal discussion about this post please call Elaine Hallett or Taina Fairclough on 0300 123 4049
Closing date: Sunday 13th June 2021
Interview date: Wednesday 23rd June 2021