Knowsley Council wishes to make an interim appointment for a period of 12 months to the post of Quality Improvement Lead to work within the Safeguarding Adults and Quality Improvement Service. We are looking for an individual who is highly motivated to support the delivery of high quality, first class services to adults with care and support needs, children and their families and carers.
We wish to recruit a qualified, registered social worker or health professional with extensive, relevant experience of managing high risk cases in adults or children’s services and support planning. The successful applicant will have excellent communication, negotiation and interpersonal skills to enable meaningful dialogue with internal and external colleagues in adults and children’s services, as well as colleagues within other boroughs. Experience of and an ability to investigate concerns or complaints, prepare reports and develop improvement plans is essential for the role.
The successful applicant will be responsible for monitoring and supporting performance improvement of the Council’s in-house and independent sector providers of adult social care and children’s services and improving the effectiveness and quality of social work practice. The postholder will manage a portfolio of services comprising independent sector providers (children’s and adults’ services) and the council’s in-house provider services. The work will include offering support and challenge.
The role will require the postholder to carry out site visits to a variety of service providers, undertake risk assessments, prepare reports and, where appropriate, support the development of improvement plans in response to the findings of inspections, monitoring visits and/or other intelligence.
The postholder will contribute to the development of policy and practice guidance in relation to safeguarding and quality and to the design and delivery of training programmes across a range of services and social work teams with the aim of improving the quality of practice and service delivery.
A key aspect of the role will be to support the development and review of a quality improvement framework, monitoring and compliance systems and tools.
For informal discussion please contact Cathy Comer, Service Manager, Tel: 07824 372298