TITLE OF POST: Drug and alcohol Misuse Officer
REPORTING TO: Head of Projects and Safeguarding
HOURS OF WORK: Fulltime
SALARY: £22k - £24k
PLACE OF WORK: Kent
Responsible for: Offering light support and referring/signposting clients to appropriate services.
Job purpose: We have a fantastic opportunity within our vibrant and fast expanding specialist property service company.
The role will entail working with people who are dealing with issues stemming from drug and alcohol misuse, and mental health. The work will link to matters such as housing, involvement with criminal justice, relationships with family and friends, and getting back into work. You will be the first point of contact for all residents flagged by the companies Client Management Team (CMT) and /or Business Management Team (BDT). You will be expected to provide telephone and/or client facing support service to residents who wish to make changes to their current behaviour, whether that be mental health, drugs or alcohol. When appropriate, referrals are to be made to suitable services for more robust and intensive intervention.
All equipment and clothing are provided. You must pass a DBS check and be a UK citizen or free to work in the UK. Evidence of this will be requested.
In relation to service users/residents
To provide an efficient support service for the organisation which will include:
- Providing advice and information, and the appropriate intervention based on the nature of client presentation.
- Referring clients who are ready to engage with drug and alcohol misuse services
- Sign-posting and referring clients to other suitable services
- Talking to clients to access information or discussion around suitability of referrals to services.
- Maintain electronic monitoring and reporting systems (emails and Expert Agent).
- To complete support notes, accounting for the support you have provided to the client.
- To liaise with partner agencies either for further information, including known risks regarding the client or to discuss referrals.
- To act promptly on identified risk that needs to be seen quickly and discuss with the relevant team i.e., pregnancy, high risk suicide.
- To assess client needs and work with them to encourage them to take advantage of the appropriate provisions available within the community.
- To ensure that any commitments made to the clients are met.
- To assess the risks facing the clients as well as those risks posed to others arising from the clients’ behavior – especially for those placed in shared accommodation.
- To accept responsibility for own personal safety and to encourage the clients to adopt safe practices both for themselves and others with whom they associate.
- To attend staff meetings, supervision, appraisal and training events as required.
- To work within PIP’s policies and procedures at all times, paying particular attention to confidentiality, safeguarding and health and safety.
- To carry out any other duties that is reasonably required by the organisation.
- Be able to interact effectively with an often challenging client group.
- Experience of working with service users who are alcohol dependent.
- Alcohol misuse knowledge.
- Able to deliver client interventions in a person-centered way.
- Demonstrable skills and knowledge in assessing risk presented by clients to themselves and others.
- Harm reduction, suicide, and self-harm awareness.
- Be able to manage own time and to work effectively - setting up systems where necessary.
- Have full clean driving license.
Company incentives and schemes:
- 28 days paid annual leave.
- Nest pension scheme
- Full uniform, work mobile phone and laptop.
- Company car (including fuel card)
- Other benefits within package.