This Vacancy has closed.
Housing Options Officer (Homeless Prevention)
  • Employer: Lancaster City Council
  • Reference: 67_21
  • Published: Mon 12/07/2021, 15:50 PM
  • Closing on: Mon 26/07/2021, 17:00 PM
  • Working Pattern: Evenings, Flexible Hours, Full Time, Job-Share, Part Time, Weekends
  • Hours: To be confirmed
  • Salary: £24,491 - £29,577 per annum
  • DBS Check: Enhanced
  • Location: Morecambe Town Hall , Lancashire

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Housing Options Officer (Homeless Prevention)

An exciting opportunity has arisen within the Housing Options Team, the post is part of the Frontline Team providing advice and assistance to clients who present to the Service as either homeless or at risk of becoming homeless.  Homeless prevention Officers undertake homeless assessments and make legal decisions of the duties owed to clients presenting to the service. The key objective will be to prevent homelessness, and the post holders will be required to produce innovative solutions to help clients either to remain in their homes, or to help them find alternative accommodation.

Ideally you will have experience of carrying out robust enquiries and competently deciding homelessness applications in accordance with Part VII Housing Act 1996 as amended 2002,2011), Homeless Reduction Act 2017, code of guidance and case law or substantial experience of competently preventing homelessness with a particular focus on the private rented sector including knowledge of relevant housing laws and good practice.  You will provide a comprehensive statutory service of advice and assistance to all non-priority homeless cases including rough sleepers in accordance with s.192 Housing Act 1996.

The post holder will need to have the skills to interpret and apply homeless legislation, team-working skills, the ability to produce innovative solutions and be forward thinking to help develop the service. The post holder will be required to provide excellent outcomes for vulnerable clients, and high-quality customer service. 


The post holder will have the ability to work under pressure in what can be a busy environment and will have the ability to prioritise workloads. They will be able to work in a person-centred, holistic way.

A full current UK driving licence is essential, as the post holder will be required to carry out home visits. Reasonable adjustments can be made for those who are unable to drive due to a disability.

This post is temporary for 18 months. The hours of work for this position are 22.2 hours per week, working Monday to Wednesday 9.00 am until 5.00 pm. This post is based at Morecambe Town Hall, but the post holder will be required to operate from other Council sites within the District.

The Council currently operates an excellent Flexible Working Hours Scheme which applies to this post. Subject to the needs of this business, this may allow employees to work between the hours of 6:00am-10:30pm.

You will be required to undertake Standby duties evening and weekends to cover out of hours work on a rota basis.  

The successful applicant will be subject to an enhanced clearance with the Disclosure and Barring Service.

We are a Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community.

Early last year Lancaster City Council unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing carbon emissions.

Excellent benefits include: A Local Government Pension Scheme (the Council makes a 15.5% contribution). Discounted gym membership and discount on days out, activities and retail.

Closing date: Monday, 26th July 2021

Interview date:  Week Commencing – Monday, 09th  August 2021