This Vacancy has closed.
Co-ordination Officer 18 hours
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/489/15616
  • Published: Wed 03/11/2021, 0:00 AM
  • Closing on: Wed 17/11/2021, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 18 hours
  • Salary: £20,092 to £21,748 pro rata per annum, plus standby payments and enhancements for weekend and evening working where appropriate
  • DBS Check: No
  • Location: BN2 0AQ

More Information

Co-ordination Officer 18 hours

Job introduction

We are recruiting for a Co-ordination Officer to work with us in our busy Carelink Plus office based in Park St, Brighton for 18 hours per week.

This is fixed term to 31 March 2022.  We would be happy to consider anyone who would like to apply on the basis of a secondment from their substantive job.  If you would like to apply on the basis of a secondment please get the agreement from your manager before applying.  

In this fast paced frontline role you will use your excellent communication and customer service skills working in a busy multi-tasking environment, answering alarm and telephone calls and co-ordinating responses. 

Closing Date: 17 November 2021 (midnight)

Interview date: TBC

About the role

Carelink Plus is a vital 24hr community alarm service operating 365 days a year. However, there is no overnight working with this 18 hour post but you will be required to work some weekend shifts as part of your regular working pattern, in addition to hours worked during the week. You will work a variety of shifts (from 6 - 9hrs) between 7am and 10pm. This role is office based but there could be an element of home working as required by the service.    

You will also be required to participate in occasional standby duties (where you will receive an additional payment) to be available to work at short notice to cover resourcing shortfalls in the service. You must live within the city of Brighton and Hove or within a reasonable travelling distance to Kemptown, so that you can attend swiftly when required.

Your experience of providing services to vulnerable client groups, and ability to quickly and calmly assess an emergency situation and take appropriate actions, will be combined with excellent team working skills.

Due to the specialised nature of the work, an initial bespoke training program must be undertaken. You must have the capability and the aptitude to learn new skills and develop these to required standards within restricted time frames. Good ICT skills are required. A driving license is not required for this role.

We can also offer you:

  • enhancements for working in the evenings, at weekends and on bank holidays, paid at the following rates - Weekend (x 0.5), night hours (x 0.33). 
  • a career average pension scheme
  • generous holiday up to 25 days a year (Pro rata)
  • 1-2-1 support from your manager
  • A program of learning and development opportunities through our Learning Gateway
  • regular supervision meetings
  • a range of other staff benefits such as bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure

Enquiries are welcomed by Izabella Borsos and Richard Parrish on 0300 123 3301

As part of your application, you will need to complete your education and work history and upload a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Supporting statement guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

Permanent employees are eligible to apply for a secondment where they have:

held their current post for at least twelve months, obtained agreement from their line manager and have a defined development need that may be met through the secondment or there is a defined organisational need that will be met via the secondment.

Company information

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans as these groups are currently under-represented in our Directorate workforce.