Application Support Analyst
  • Employer: Croydon Churches Housing Association
  • Reference: 394-ASA Annual salary
  • Published: Tue 13/07/2021, 17:30 PM
  • Closing on: Mon 09/08/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £46,236 pa + benefits
  • DBS Check: No
  • Location: Croydon

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Application Support Analyst

Application Support Analyst

(12 month contract)

ref: 394-ASA

Annual salary: £46,236 + benefits

Closing Date: 12pm, 9 August 2021

(this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)                 


Who are we?

ccha is an ambitious community-based housing association working in Croydon, Sutton and Bromley. Our active development programme means we will soon have more than 1600 homes. We employ over bright and motivated 45 staff who are committed to delivering a high-quality service to our residents and developing more homes within the community.

ccha’s Vision - “Delivering on our promises”

ccha’s Mission Statement - “We enable staff and partners to deliver excellent services for our residents and provide more quality homes for our community”


Who are we looking for?

We need someone who is innovative and forward-thinking, and will help inspire and support the business during a period of transformational change.

You will be responsible for the configuration, development, and implementation of the organisations information systems and business applications as well as providing 2nd/3rd line applications support as required.

You will work closely with the Business and Performance Analyst in the interpretation of business requirements for the development of ccha’s strategic systems e.g. Civica Cx

The successful candidate will need to have:

  • knowledge of Windows systems, web technologies and basic networking principles
  • Microsoft SQL Scripting for data interrogation
  • the ability to plan, organise and manage your own workload
  • experience of Housing Management Systems
  • experience of identifying and delivering technical training to others


What can we offer?

We have recently invested significantly in our infrastructure and applications and moved over to the public cloud. We want to continue this momentum and transform how we engage with our customers digitally. This is a new role in a newly formed ICT team and a chance to influence how the role develops. There will be many ambitious projects and you will be heavily involved in all stages.

Our competitive benefits package includes:

  • 25 days holiday (rising to 30 days)
  • Matching pension contributions (up to 10%)
  • Private Health Scheme and Simplyhealth cash plan
  • Flexible/agile home working
  • Option to buy and sell holiday

As well as out competitive benefit package, you’ll get to work with a friendly and committed group of people and, should you choose, enjoy activities organised by our Well-being and Social Committee.


Applications & Assessment 

Please review the documents attached to this advert for full guidance on the application process.

If you have any questions about the role please contact the HR Team on 020 8680 7532 or 0800 054 6710 (or 020 8667 1136 for minicom users)

Interviews: week beginning 16 August 2021


To apply visit:

For more information about ccha visit:

How to Apply

Please apply online via the link provided.


Please note, we do not accept CVs submitted without a fully completed online application form.

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