Tenancy Officer
  • Employer: Watmos - Community Homes
  • Reference: WCH/21/159149
  • Published: Fri 16/07/2021, 22:56 PM
  • Closing on: Sun 01/08/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £29,978 plus benefits
  • DBS Check: No
  • Location: Lambeth, London, Lambeth

Vacancy Location

More Information

Tenancy Officer

Leading the way in resident managed housing Watmos' unique approach has put it at the forefront of transforming communities and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.

This role involves the effective delivery of the end-to-end tenancy processes and providing a high quality tenancy management service by ensuring the needs of residents are met throughout their tenancies. The successful candidate will possess experience of working in social housing and have a proven track record in the delivery of high-quality housing services to customers. The successful candidate will also possess excellent written and verbal communication, interpersonal, report writing, organisational, negotiation, I.T. and customer service skills and show integrity and maintain confidentiality.

Job Purpose:

  • Deliver a high-quality tenancy management service by ensuring the needs of residents are met throughout their tenancies.
  • Responsible for the end-to-end tenancy processes including the maintenance of tenancy records, allocations and lettings, responding to ASB complaints, conducting tenancy visits, resident engagement, providing tenancy sustainment support including signposting where appropriate and tenancy enforcement activities.
  • Maintain accurate and timely records in relation to all aspects of tenancy management.

For further information please see our recruitment information pack. 

Closing Date: Sunday 1st August 2021 (23:59)

How to Apply

Please apply online via the link provided.


Please note, we do not accept CVs, therefore, you must fully complete the online application form.

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