Civil Enforcement Officer
  • Employer: London Borough of Tower Hamlets
  • Reference: J-281
  • Published: Thu 22/07/2021, 9:57 AM
  • Closing on: Sun 15/08/2021, 0:00 AM
  • Working Pattern: Full Time
  • Hours: Full Time
  • Salary: £20,000 - £29,999
  • DBS Check: Yes
  • Location: Car Pound, 585-593 Commercial Road, London

More Information

More about this employer

Civil Enforcement Officer

Benefits and Allowances

Our existing terms, conditions and benefits are currently under review

The role comes with a bespoke Tower Hamlets Civil Enforcement Officer uniform, 20 days annual leave and membership of the pension scheme.

Role Purpose

This is an exciting opportunity for someone who enjoys working outdoors and has the commitment, passion and drive to help an enthusiastic team deliver a high quality service. You will provide outstanding customer care, within a high profile and vital Council service that supports to the day to day activities of all residents, business and the thousands of daily visitors to the area.

You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions. More importantly, as a member of the Council, will play a key role in providing information and advice to the general public.

To carry out Parking and Traffic Enforcement throughout the Borough through the issue of Penalty Charge Notices.

To identify and report vehicles for possible removal for the reason of being parked in contravention of the relevant restrictions or for being abandoned.

As required work as part of a two-person crew on the removal of vehicles, directing the removal and assisting with the removal operation.

Key Responsibilities

Enforce parking and traffic regulations on the highway and in car parks through the issue of Penalty Charge Notices. To identify and request removal of vehicles parked in infringement, abandoned or untaxed. When working as part of a two person crew, authorise the removal of vehicles in accordance with the Council’s criteria and all relevant legislation, guidance and codes of practice. To report defective parking equipment signs, and lines. To report issues requiring investigation and/or action by other services within Tower Hamlets (e.g. defective street lights, signs, litter, rubbish left out for collection, graffiti and fly tipping).

Requirements

The person would require a general standard of education, be able to work on their own initiative and also have the ability to communicate at all levels and handle potential difficult situations.

Some of the roles require working on shift pattern of 35 hours (Mon – Fri) between 08:00 and 18:00 (x8 vacancies) and other on night shift pattern (x6 vacancies) of 35 hours (Mon – Sun) on 5/7 days between 18:00 and 04:00 (an allowance is payable for working nights)” and you should be fit and able to walk several miles per day outdoors in all types of weather.

The role also requires the person to have good concise and clear handwriting when making notes be a good team player with excellent attendance.

You person must be legally entitled to work in the UK.

Additional Information

Interviews for this role is TBC.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Application Details

This post is open to the following types of applicants: Internal/ External/ Agency

If this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match trainees

All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted.

Internal employees should apply via the council's Intranet. External applicants apply via the Council's website www.towerhamlets.gov.uk/careers

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

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