Housing Team Administrator
Location: Borough, London SE1
Full-time, fixed term until March 2022
Salary: £23,000 pa
CDS is on a mission! We champion co-op and community-led housing where people design, develop, build or manage their homes themselves. We aim to make this a mainstream option for both rent and home ownership. To that end, we are investing in people and partnerships that can help us make this market fly.
We currently support about 40 co-ops that house more than 2,200 households by providing or overseeing a variety of housing management services and back-office administration functions under instruction from our clients. We are also a social landlord, providing housing management to our own residents living in nearly 1,000 properties.
We are looking for an enthusiastic, dedicated, and organised Housing Administrator to join the Housing Services team on a fixed term contract until March 2022. Based at our office in Dover Street, London, you will be responsible for providing a first class, effective and efficient administrative support to staff working remotely, doing your part to ensure our current and prospective CDS residents receive an excellent service from us. You will support the team with projects and help to identify and implement customer services improvements.
Ability to prioritise a busy and varied workload, anticipate the needs of the team and work independently will drive you to be highly productive whilst working with minimal supervision. You will ensure that your uncompromising organisation and good critical thinking skills help our officers to work more efficiently.
Our company values are building trust by being reliable, working as one team, acting with purpose, caring about the impact we have on people and always showing kindness. These values drive everything we do, and we expect the same from you – meaning you will need to consistently meet expectations.
You will be required to take pride in your work, demonstrate ability to follow directions well and take ownership and responsibility for your work. You will ensure our IT systems accurately reflect the work done and records are properly maintained.
You may not have specific experience in housing, but your proven track record of delivering excellent customer service and using your problem-solving skills to deliver objectives will set you up for success in this role. If you are a hard worker who is committed to customers, are a proficient computer user with ability to use Microsoft Office packages and can’t help but leave things better than you found them, we really want to hear from you.
In return, we offer a contributory pension scheme, 28 days holiday + bank holidays, health cash plan, an employee perk system and up to a 10% annual bonus.
Please refer to the Job Description when completing your supporting statement.
Please send your CV and a short statement stating why you are suitable for this role to firstname.lastname@example.org. Please put in the Subject line – Housing Team Administrator.
Closing Date: 19th September 2021. Interviews will be held via zoom, date to be confirmed
You must be eligible to work in the UK to apply for this vacancy.