Quality & Service Improvement Officer
  • Employer: Peabody
  • Reference: P/21/164898
  • Published: Tue 14/09/2021, 15:05 PM
  • Closing on: Thu 23/09/2021, 17:00 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £36,695 per annum, pro rata
  • DBS Check: No
  • Location: Waterloo, Southwark

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Quality & Service Improvement Officer

Peabody is recruiting a full time, six months fixed term contract. Offered as a secondment opportunity for current Peabody employees.

If you are looking to develop your skill and have experience of working within Care and Supported Housing and in improving services this could be the role for you. This role will require you to identify, develop and set quality standards, working with and alongside others and enable exposure to the wider Care and Support directorate and Peabody as a whole.

We're looking for a someone who is able to take the lead; someone who is able to build and establish relationships with others quickly; someone who isn't afraid to ask for help or to speak up; and someone who can bring ideas and best practice and put these into action. Communication in this role is key, as is the ability to work through issues with a solution focus in a fast paced environment. 

Working hours are Monday - Friday, 9am - 5pm (some flexibility is required). Whilst we ask a lot, we also give a lot too. You will be supported in your role by a small but amazing Business Improvement Team, and will gain access and insight into the Care and Support Senior Management Team through your reporting and regular catch ups. This is a great role to also learn more about all aspects of Care and Supported Housing and to truly make a difference to the quality of services delivered to those we work for. 

For more an informal chat please contact the hiring manager Aoife Mac Sherry on: 07951 710621.

Please note video interviews due to take place on Tuesday 5 October 2021.

At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply.

 

Our mission is to help people make the most of their lives and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers. We actively encourage applications from all groups and communities, as well as from BAME, LGBTQ+ and disabled people.

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